JS
Jeffrey S
Active since Mar 2021
55
Reviews
0
Industries
Reviews
55 reviews4 months ago
Sick and Tired of DStv/Multichoice
As a subscriber to Mnet/DStv since 1986 I am totally flabbergasted with what DStv are doing to Premium subscribers. Besides the 12 channels that are being lost to us at the end of December 2025 with NO reduction in subscription being talked about, plus the free upgrade at no extra cost of Compact and Compact+ subscribers to Premium, it is no wonder that DStv are loosing subscribers at a enormous rate. I will shortly be re-evaluating my continued support of Multichoice as I feel like they think that if we are subscribers, they can do whatever they want to us. Think again, senior management at the new owners of Multichoice.
0 replies
6 months ago
DStv Do Not Care About Subscribers
In all honesty, I would like to give them 0 stars. They just do not respond to anything negative. Well, here goes again. I have been a Mnet/Dstv subscriber since October 1986. On Dstv I have been a Premium subscriber from the start. I cannot get a logical answer from anyone as to why as a Premium subscriber we do not have access to the BBCUKTv channel 134. I have been told that I would need to go to a cheaper package to get this channel. This makes absolutely no sense whatsoever. No wonder Dstv are loosing subscribers
0 replies
6 months ago
An Exceptional Manager and his Team
The Checkers Store in Emmarentia is going through a complete update/upgrade at the moment. I wish I could give the manager Vimlam and his team more than 5 stars. Under extremely trying conditions, they continue to trade and even though they have had to reduce quantities of some products, I am able to still find everything on my lists. I shop there on a Friday, Sunday and Wednesday every week and have always got what I need. They are an amazing team, extremely well led by Vimlam. Keep it up, and the end result is going to be phenomenal. Best regards, Jeff
0 replies
7 months ago
Exceptional Service
The mechanic was on time, professional and extremely knowledgeable. This is my second service with them and I highly recommend them.
0 replies
7 months ago
Ridiculous Situation with DStv Premium
I started with the MNet analogue decoder in 1986 and am currently a DStv Premium subscriber. I have never missed a payment since 1986 and have been extremely loyal to DStv. As a Premium subscriber, you would think that we would have access to ALL entertainment channels. This is not the case. The channel in question is BBCUKtv channel 134. When I called the so-called customer service help desk about this, I was told that in order to get this channel, I would need to downgrade to DStv Compact. I said that this makes no sense whatsoever but was told that that is how it works. To make matters worse, you cannot get to speak to anyone in management. Well, no wonder DStv are loosing subscribers if this is how they treat subscribers on their "so called"Premium package. They are in fact now forcing me to consider whether I want to remain as a subscriber or not after 39 years. Jeff Stern
0 replies
9 months ago
Exceptional Service
After going through a nightmare trying to get large rolls of paper wipes that are perforated, I came across Sanitize Today who confirmed in writing that what I selected on their site was exactly what I was looking for. I dealt with an amazing young man named Abdul Qadir. He was knowledgeable, efficient and went the extra mile to ensure I got exactly what I wanted. He is a credit to the company. I ordered and paid yesterday afternoon and my parcel was delivered to me this afternoon. Unbelievable service.
0 replies
9 months ago
Brilliant Customer Service
I spoke to 2 agents in the course of this morning to get advice and then solve my issue. Both agents were exceptional. They advised me and assisted me to slve my issue immediately on my banking application. This is the best service I have experienced. We'll done ladies.
0 replies
10 months ago
Exceptional Service
I used them for the first time on my Honda Ballade for a Minor Service in September last year. It was an amazing experience from start to finish, and my car still runs perfectly. This was a Major Service on my wife's Honda Amaze, and again it was brilliant. The mechanic Brian is incredible, and I will definitely use them again in September this year for my Ballade.
0 replies
13 months ago
Superb Service from Vaughan Timm at the Vodacom store in Cresta Shopping Centre
I would like to compliment Vaughan Timm at the Vodacom store in Cresta Shopping Centre for the absolutely superb, professional service I received from him on Saturday afternoon. He understood my requirements and was able to provide a solution which was implemented quickly and seamlessly. He is a credit to both the store and Vodacom. Jeffrey Stern
53 replies
13 months ago
Disgusting Treatment from MTN after 33 years with them
I want to start off by saying the MTN DO NOT CARE about their customers at all. I was a contract customer with them from 1993 to March 2024. When my contract came up for upgrade, they launched their new Superflex product. I immediately took it out online and let my contact expire. Little did I realise was that Superflex is basically the same a Pay as You Go. Last week my wife (she has had the phone and number for a few years) informed me that she got a message saying a SIM swap had been done. It was definitely not us. Not only that, they ported the number to Vodacom. To cut a long story a little shorter, I called MTN on their 135 number, and you cannot actually get to an operator/agent. Ridiculous. Through email, I contacted MTN ***** and got them to get the porting reversed. This done, I then wanted to go on to contract again, even with a new number. Off I went to the MTN store in Cresta. After explaining everything to them I was told that they would need 3 months bank statements from me. I said they had no right to all my banking transactions. They simply said that that was the process. I walke out and they lost a 32 years customer who never missed a payment. I have take out another contract with the Red network and it took 5 minutes.
0 replies
Review Distribution
5 Star
31 (56.36363636363637%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
8 (14.545454545454545%)
1 Star
16 (29.09090909090909%)