Very very bad service

Very very bad service My watch is still stuck with them as I write this review.My mom took my watch for service and new battery,they gave my mom a receipt with R0 amount and told her they will send the quote .Later they send a message saying the watch is fixed it's R895 service only that's madness.Luckily I have their R0 receipt and the black lady there is very rude she said we will meet in court that's not how u speak to customers.