CF
Calamari Fisheries
Unclaimed Business
CF
Calamari Fisheries
Unclaimed Business
4 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#14
in Restaurants & Food
NPS Score
-100
Recommended: Unlikely
Review Distribution
2|4 Reviews
May '25 - Apr '26
5(25%)
4(0%)
3(0%)
2(0%)
1(75%)
5(25%)
4(0%)
3(0%)
2(0%)
1(75%)
Frequently Asked Questions About Calamari Fisheries
Calamari Fisheries has a TrustIndex of 0 out of 10 on Hellopeter, based on 4 reviews in the last 12 months. Hellopeter has tracked Calamari Fisheries across 28 total reviews. How is the TrustIndex calculated? →
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceCA
Cayline A
1 reviews | Active since Jan 2020
17 Jan 2026, 08:46
Rotten fish
I drove from atlantis to westcoast fisheries on the 10/01/2026 to buy fresh fish then drove straight home on wednesday when we fried the fish it was rotten i called the store 2026/01/16 to advise promising they were going to call back no phone call until now. this is terrible rotten fish can cause death. not only did i spend R300 petrol for R200 worth of rotten fish disappointed is an understatement if the manager had the decency to return the call with some sort of solution this wouldve been avoided.
Helpful (0)
|Replies (0)CA
Cayline A
1 reviews | Active since Jan 2020
17 Jan 2026, 08:46
Rotten fish
I drove from atlantis to westcoast fisheries on the 10/01/2026 to buy fresh fish then drove straight home on wednesday when we fried the fish it was rotten i called the store 2026/01/16 to advise promising they were going to call back no phone call until now. this is terrible rotten fish can cause death. not only did i spend R300 petrol for R200 worth of rotten fish disappointed is an understatement if the manager had the decency to return the call with some sort of solution this wouldve been avoided.
0
Replies (0)AS
Asive S
1 reviews | Active since Jan 2020
12 Jan 2026, 18:22
Wrong order
I bought hake and rice at Calamari Fisheries Promenade Mall. I specifically asked for Rice. The till lady that was assisting me she asked the lady at the back if they still have rice. The lady responded “yes”. To my surprise when I got home was given fries instead of rice. Tried to contact the store to address my disappointment. They responded a day later with “sorry lv, they made a mistake” Oh what a disgrace 😒
Helpful (0)
|Replies (0)AS
Asive S
1 reviews | Active since Jan 2020
12 Jan 2026, 18:22
Wrong order
I bought hake and rice at Calamari Fisheries Promenade Mall. I specifically asked for Rice. The till lady that was assisting me she asked the lady at the back if they still have rice. The lady responded “yes”. To my surprise when I got home was given fries instead of rice. Tried to contact the store to address my disappointment. They responded a day later with “sorry lv, they made a mistake” Oh what a disgrace 😒
0
Replies (0)M
CK
Candice K
1 reviews | Active since Jan 2020
14 Jun 2025, 13:11
terrible service lost order
terrible service we ordered our food at 14 :17 we were num 48 waited waited and i just ordered a large chips anf rolls ..all the customers that ordered after us left woth there food i asked wheres i chips, the lady said its coming..14:55 she asked for i slip apologizes they lost the slip they didn't know what we were waiting for , but nobody asked. we received our food at 15:05 terrible service,
Helpful (0)
|Replies (0)CK
Candice K
1 reviews | Active since Jan 2020
14 Jun 2025, 13:11
terrible service lost order
terrible service we ordered our food at 14 :17 we were num 48 waited waited and i just ordered a large chips anf rolls ..all the customers that ordered after us left woth there food i asked wheres i chips, the lady said its coming..14:55 she asked for i slip apologizes they lost the slip they didn't know what we were waiting for , but nobody asked. we received our food at 15:05 terrible service,
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Replies (0)VM
NJ
Nathaniel J
1 reviews | Active since Jan 2020
4 Oct 2024, 16:47
Fisheries
Just want to say calamari fisheries has the best chip rolls in cape town n also I would like to say it's very well managed n the customer service is very good .
Helpful (0)
|Replies (0)NJ
Nathaniel J
1 reviews | Active since Jan 2020
4 Oct 2024, 16:47
Fisheries
Just want to say calamari fisheries has the best chip rolls in cape town n also I would like to say it's very well managed n the customer service is very good .
0
Replies (0)NL
Nomthandazo L
1 reviews | Active since Jan 2020
5 Dec 2023, 13:47
Bad service
I complained on their facebook they blocked me because I showed them how disgusted they service is. I paid full amount for large fish and chips what they gave me was totally the opposite. Please do not buy at their Richwood shop in Cape Town or any of their stores you not get anything for your money's worth.
Helpful (0)
|Replies (0)NL
Nomthandazo L
1 reviews | Active since Jan 2020
5 Dec 2023, 13:47
Bad service
I complained on their facebook they blocked me because I showed them how disgusted they service is. I paid full amount for large fish and chips what they gave me was totally the opposite. Please do not buy at their Richwood shop in Cape Town or any of their stores you not get anything for your money's worth.
0
Replies (0)AK
Andiswa K
1 reviews | Active since Jan 2020
8 Aug 2023, 08:17
Thrown out of the store
Good day, I am fumed and disgusted by the treatment of one of your staff members at Watergate. My sister and I went into the store and like every other person we waited on the queue to be served but when it was our turn to buy someone came to the front wanting to be served first when we complained to the person who was helping at the till and told him that we got the first and therefore would like to be served first. This lady with blonde hair/braids came out from the back screaming that we will not be served first and if she wants to she will close the store in an attempt not to serve us, we then told her then that\'s what she can do if she wants to. She called security on us and we were thrown out of the store this behavior was completely uncalled for and in my eyes ******, people that were in the line with us can vouch for this. If there is footages in the store I would request that you watch it and see this disgusting behavior. Please make sure that she is dealt with in this day and age treating people like that in uncalled for and totally unacceptable.
Helpful (0)
|Replies (0)AK
Andiswa K
1 reviews | Active since Jan 2020
8 Aug 2023, 08:17
Thrown out of the store
Good day, I am fumed and disgusted by the treatment of one of your staff members at Watergate. My sister and I went into the store and like every other person we waited on the queue to be served but when it was our turn to buy someone came to the front wanting to be served first when we complained to the person who was helping at the till and told him that we got the first and therefore would like to be served first. This lady with blonde hair/braids came out from the back screaming that we will not be served first and if she wants to she will close the store in an attempt not to serve us, we then told her then that\'s what she can do if she wants to. She called security on us and we were thrown out of the store this behavior was completely uncalled for and in my eyes ******, people that were in the line with us can vouch for this. If there is footages in the store I would request that you watch it and see this disgusting behavior. Please make sure that she is dealt with in this day and age treating people like that in uncalled for and totally unacceptable.
0
Replies (0)