Bad service

Wanted to spoil my husband for his bday on the 21st March went to Calistos in cresta Mall......what a disappointment ordered waited for a whole hour then the kids meal came half an hour after that the pizza came and then another 15 mins the pasta i ordered came but was the wrong order they had to remake it after 2.5 hours i finally said lets go then waited another 30 mins to get the pasta that was incorrect and the waiter was jus assisting the table that was reserved by the boss we asked for water which never came we then sent our 8 year old son to order cold drinks they said they will bring never came as well Then after all this **** service he still says please tip pathetic will not be going here again