Calizt is Real-ly rubbish at Real Estate

Calitz Real Estate is Real-ly Rubbish at rental administration! In a recent exchange with them, I pointed out that an item in the apartment, the stove and oven, was due for replacement due to wear and tear. I asked that they "go and bat for me" with the owner for a new setup. The numbers markings on the oven are all but gone and the stove plates are as old as the apartment itself, about 30 years? Their answer, from the owner no doubt, is that it's wear and tear and I was aware of it when I moved in. WHAT??? It's the SPOT ON reason as to why something SHOULD be replaced. Yet they choose to just ignore the fact that I could burn the entire complex down if I wanted to use the stove and oven. Their agents are lazy, useless, and have no intention to "service" their customers. They are getting their commission and the renters can go fly a kite! Never rent a property through them!!