CallForce Direct Pty Ltd
1.5|34 reviews
BR
Ben R
1 reviews | Active since Member
03 Dec 2025, 18:56
****MERS at work : CALLFORCE & MTN
I am writing this REVIEW with some serious questions ito the compentence of some employees & dnr managers of both CALLFORCE , who is a 3rd party company under MTN & MTN themselves.
My story will explain.
On 19th November 2025 I was called by a CALLFORCE employee requesting to know if I was interested in a SIM only upgrade.
I declined but asked what about a handset as I might be eligible soon. We conuded the sales rep to csll me the next daky at 11:00.
The next morning, round about before 11:00am I was called by a male employee of CALLFORCE asking me the same question about upgrading my SIM only benefits.
I explained I am awaiting a call from a lady as discussed the day before.
About 5 minutes later the same lady called me. She asked me if I was interested in the SIM upgrade I had to remind her we concluded on a handset & she said I will be called by the upgrade section.
A few minutes later a lady called me from CALLFORCE stating she understands I am interested in an handset upgrade.
I confirmed & indicated the SAMSUNG A56.
At first she said 30g & I think 400 airtime minutes, & at R350/month, though when I said that I require more minutes she said that she will have a look sonce I was a loyal customer since 2024.
I corrected her & said no but since 1994.
She came back & said since its Black Friday & me being a loyal customer, I qualify for 800 airtime minutes , & 50g anytime data.
She confirmed through her supervisor who read the same info.
I was told that I will receive a sms & mail to confirm my new contract, & a call from the delivery section to send my new handset. I requested if I could collect it at my local MTN Store & was given the yes response that she will arrange.
After an hour I checked my mail & found a new contract but for Minutes only & for about R200 more a month than I am currently paying.
I went to a MTN shop to enquire about this suspicious activity but help was not much.
I then contacted CALLFORCE & spoke to a Moh, & Amy.
They both promised prompt attendance & will be sorted & reversed asap.
Nothing happened for a few days.
I kept calling & eventually a Lisa Ndlovu was seemingly assigned to my matter.
Now since her assistance till date more than a week has gone by to cancel this contract, a stupid piece of paper created by a human being.
When called its always the same answer " Mr Reiners we are still waiting for a response"
For crying out loud......to create a forged document took minutes, to rectify it takes weeks or months.
This amounts to *****.
I have sent Lisa Ndlovu & MTN Complaints section emails but till date no response.
I am waiting for CALLFORCE to explain when my origin benefits will be restored, when & what they offer me now after a *****ELENT transaction on their side.
But then again it is very scary that MTN themselves has little or no help when you call them for assistance (MTN Enquiries, Upgrade section, or ??????? section.
I have even written mails to CALLFORCE Lisa & MTN Complaint sections with no response. They are nothing short of USELESS.
My next step is complaining to ICCASSA & registering a case at the SAPS for ***** agsinst CALLFORCE
People out there......be very careful to fo online sales for cellular benefits for MTN, ie CALLFORCE.
All they want is to bluff you, bull**** you & ***** your money.
Be warned against the uselessness of MTN as well.
Helpful (0)
Replies (106)0
Replies (106)BR
Ben R's updateReviewer Update
07 Dec 2025, 12:397th December 2025
Still no progress in the mess created by 1 human being.
Can it be possible to take weeks to undo the **** done by 1 person ,?
So it means the 2 companies nl. CALLFORCE & MTN has no integriry, no loyalty towards their customers but chasing after mega bucks only.
Prove me wrong.
Still no progress in the mess created by 1 human being.
Can it be possible to take weeks to undo the **** done by 1 person ,?
So it means the 2 companies nl. CALLFORCE & MTN has no integriry, no loyalty towards their customers but chasing after mega bucks only.
Prove me wrong.
BR
Ben R's update07 Dec 2025, 12:39
Reviewer Update
7th December 2025
Still no progress in the mess created by 1 human being.
Can it be possible to take weeks to undo the **** done by 1 person ,?
So it means the 2 companies nl. CALLFORCE & MTN has no integriry, no loyalty towards their customers but chasing after mega bucks only.
Prove me wrong.
Still no progress in the mess created by 1 human being.
Can it be possible to take weeks to undo the **** done by 1 person ,?
So it means the 2 companies nl. CALLFORCE & MTN has no integriry, no loyalty towards their customers but chasing after mega bucks only.
Prove me wrong.
BR
Ben R's updateReviewer Update
15 Dec 2025, 08:13I had now in hindsight rethought my REVIEW on HelloPeter after being asked to REMOVE it by CALLFORCE & in response to the company's failure to go the extra mile for a victim, that it is exactly true what I had said about CALLFORCE & does not fall an inch short of the truth.
I shall now return to HelloPeter & update my initial review with more facts about CALLFORCE, & believe me it will be hard to swallow facts.
And I will show previous complaints by customers.
If it hurts the company with bad reviews & less customers in the future, then I have achieved my goal.
That will be my redemption, my revenge & karma on your company who cannot keep to your own promises made.
The issue is as follow, & take note these decisions are made & taken daily & approved by HUMAN BEINGS not bots nor computers.
I was PURPOSEFULLY ****MED by a CALLFORCE employee on 20th NOVEMBER 2025 that I as a long loyal customer being awarded X amount of loyalty points & being a Black Friday special , qualify for the SAMSUNG A56 handset, 800 anytime airtime minutes & either 30 or 50g of anytime data at only R350/month including vat.
So now, this happened during BLACK FRIDAY specials CALLFORCE offered.
Once I exposed the very short lived to-good *****ELENT transaction on the very same day & attempted my ass off to have it reversed, it was only done so on 9th DECEMBER 2025, a full 19 days later, 2 days short of 3 weeks to undo a intentional Human *****elent transaction.
Totally pathetically embarrassing to say the least.
This in itself shows incompetence, lack of knowledge & lack of empathy towards the victim (me in this case).
I was the one that was ****med, deceived & kept for a fool.
Never the less, Black Friday had come & gone.
Take note, that this **** was nothing to do by myself nor any of my actions but a CALLFORCE employee.
So in essence I lost out on Black Friday specials cause of the ******** action of your employee, but now I am being negatively affected by CALLFORCE company by denying me an opportunity to participate in these specials that was on offer.
My point is, CALLFORCE Management does have the overriding power to make exceptions outside the special period, but in my case prefered not to , & use my low credit status as a new reason.
Why could they not offer me the deals as a sign of giving me the opportunity , & to show their remorse at what their employee did ?
They think they are dealing with a fools ?
I am 1 human being on earth ****med by CALLFORCE company, & I even have access to the voice recording & will resort to ICCASSA to report this company.
It is companies like these that sinks our country's economy into the ground instead of standing strong & show some integrity to the victim & be open, transparent, available, & distance themselves from name & shaming by turning a cold shoulder to the victim.
So in essence they have made me their enemy now where I would have continued to process a new upgrade on a contract & handset had they offered me even in the event what happened as a sign of courtesy & to say you apologize on behave of the company & said ******** employee, but they choose the shorter route.
Well, they had the world's time during Black Friday to present me with offers & as Moh & Amy undoubtedly & explicitly promised me they SHALL see to it.
Another lie by 2 more of their employees.
They are shooting themselves in the foot by their false promises & explanations to potential customers.
So now they wonder why I wrote the review ?
Now they will or might understand my frustration with CALLFORCE.
Let's not call the victim to give him the bad & sad news let's send him an email, its less embarrassing. Thats how they roll
My credit limit could have been much different if ONLY THIS BULL**** never happened & if they had acted sooner & give me an opportunity to upgrade !
So their "regrets & would have loved to offer me" fools no one but yourself.
Its like a flour packet exploding in their face not mine.
"You sincerely apologize for any inconvenience this may cause" , yes you dam right 3 weeks of utter embarrassment, fool, victim of ***** & DECEIT & not a breeze of an offer on a table as promise by Moh & Amy !
Wow, I wonder who is the boss & who is the manager or owner & or employee in this chaos?!
They will not have the opportunity to present any packages to me even if my credit limit improves, I will not allow it, so they not doing me any favour of any kind.
Please people, be wary of promises made by these "fly-by-night" companies acting on behalf of MTN, & if they promise you anything, obtain it in writing with legitimate comtact details.
Even my local MTN Store warned me about these on line stores & sales as non reliable
Think twice before you agree to something that seems to good to be true but is a load of BS at the end of the day.
I shall now return to HelloPeter & update my initial review with more facts about CALLFORCE, & believe me it will be hard to swallow facts.
And I will show previous complaints by customers.
If it hurts the company with bad reviews & less customers in the future, then I have achieved my goal.
That will be my redemption, my revenge & karma on your company who cannot keep to your own promises made.
The issue is as follow, & take note these decisions are made & taken daily & approved by HUMAN BEINGS not bots nor computers.
I was PURPOSEFULLY ****MED by a CALLFORCE employee on 20th NOVEMBER 2025 that I as a long loyal customer being awarded X amount of loyalty points & being a Black Friday special , qualify for the SAMSUNG A56 handset, 800 anytime airtime minutes & either 30 or 50g of anytime data at only R350/month including vat.
So now, this happened during BLACK FRIDAY specials CALLFORCE offered.
Once I exposed the very short lived to-good *****ELENT transaction on the very same day & attempted my ass off to have it reversed, it was only done so on 9th DECEMBER 2025, a full 19 days later, 2 days short of 3 weeks to undo a intentional Human *****elent transaction.
Totally pathetically embarrassing to say the least.
This in itself shows incompetence, lack of knowledge & lack of empathy towards the victim (me in this case).
I was the one that was ****med, deceived & kept for a fool.
Never the less, Black Friday had come & gone.
Take note, that this **** was nothing to do by myself nor any of my actions but a CALLFORCE employee.
So in essence I lost out on Black Friday specials cause of the ******** action of your employee, but now I am being negatively affected by CALLFORCE company by denying me an opportunity to participate in these specials that was on offer.
My point is, CALLFORCE Management does have the overriding power to make exceptions outside the special period, but in my case prefered not to , & use my low credit status as a new reason.
Why could they not offer me the deals as a sign of giving me the opportunity , & to show their remorse at what their employee did ?
They think they are dealing with a fools ?
I am 1 human being on earth ****med by CALLFORCE company, & I even have access to the voice recording & will resort to ICCASSA to report this company.
It is companies like these that sinks our country's economy into the ground instead of standing strong & show some integrity to the victim & be open, transparent, available, & distance themselves from name & shaming by turning a cold shoulder to the victim.
So in essence they have made me their enemy now where I would have continued to process a new upgrade on a contract & handset had they offered me even in the event what happened as a sign of courtesy & to say you apologize on behave of the company & said ******** employee, but they choose the shorter route.
Well, they had the world's time during Black Friday to present me with offers & as Moh & Amy undoubtedly & explicitly promised me they SHALL see to it.
Another lie by 2 more of their employees.
They are shooting themselves in the foot by their false promises & explanations to potential customers.
So now they wonder why I wrote the review ?
Now they will or might understand my frustration with CALLFORCE.
Let's not call the victim to give him the bad & sad news let's send him an email, its less embarrassing. Thats how they roll
My credit limit could have been much different if ONLY THIS BULL**** never happened & if they had acted sooner & give me an opportunity to upgrade !
So their "regrets & would have loved to offer me" fools no one but yourself.
Its like a flour packet exploding in their face not mine.
"You sincerely apologize for any inconvenience this may cause" , yes you dam right 3 weeks of utter embarrassment, fool, victim of ***** & DECEIT & not a breeze of an offer on a table as promise by Moh & Amy !
Wow, I wonder who is the boss & who is the manager or owner & or employee in this chaos?!
They will not have the opportunity to present any packages to me even if my credit limit improves, I will not allow it, so they not doing me any favour of any kind.
Please people, be wary of promises made by these "fly-by-night" companies acting on behalf of MTN, & if they promise you anything, obtain it in writing with legitimate comtact details.
Even my local MTN Store warned me about these on line stores & sales as non reliable
Think twice before you agree to something that seems to good to be true but is a load of BS at the end of the day.
BR
Ben R's update15 Dec 2025, 08:13
Reviewer Update
I had now in hindsight rethought my REVIEW on HelloPeter after being asked to REMOVE it by CALLFORCE & in response to the company's failure to go the extra mile for a victim, that it is exactly true what I had said about CALLFORCE & does not fall an inch short of the truth.
I shall now return to HelloPeter & update my initial review with more facts about CALLFORCE, & believe me it will be hard to swallow facts.
And I will show previous complaints by customers.
If it hurts the company with bad reviews & less customers in the future, then I have achieved my goal.
That will be my redemption, my revenge & karma on your company who cannot keep to your own promises made.
The issue is as follow, & take note these decisions are made & taken daily & approved by HUMAN BEINGS not bots nor computers.
I was PURPOSEFULLY ****MED by a CALLFORCE employee on 20th NOVEMBER 2025 that I as a long loyal customer being awarded X amount of loyalty points & being a Black Friday special , qualify for the SAMSUNG A56 handset, 800 anytime airtime minutes & either 30 or 50g of anytime data at only R350/month including vat.
So now, this happened during BLACK FRIDAY specials CALLFORCE offered.
Once I exposed the very short lived to-good *****ELENT transaction on the very same day & attempted my ass off to have it reversed, it was only done so on 9th DECEMBER 2025, a full 19 days later, 2 days short of 3 weeks to undo a intentional Human *****elent transaction.
Totally pathetically embarrassing to say the least.
This in itself shows incompetence, lack of knowledge & lack of empathy towards the victim (me in this case).
I was the one that was ****med, deceived & kept for a fool.
Never the less, Black Friday had come & gone.
Take note, that this **** was nothing to do by myself nor any of my actions but a CALLFORCE employee.
So in essence I lost out on Black Friday specials cause of the ******** action of your employee, but now I am being negatively affected by CALLFORCE company by denying me an opportunity to participate in these specials that was on offer.
My point is, CALLFORCE Management does have the overriding power to make exceptions outside the special period, but in my case prefered not to , & use my low credit status as a new reason.
Why could they not offer me the deals as a sign of giving me the opportunity , & to show their remorse at what their employee did ?
They think they are dealing with a fools ?
I am 1 human being on earth ****med by CALLFORCE company, & I even have access to the voice recording & will resort to ICCASSA to report this company.
It is companies like these that sinks our country's economy into the ground instead of standing strong & show some integrity to the victim & be open, transparent, available, & distance themselves from name & shaming by turning a cold shoulder to the victim.
So in essence they have made me their enemy now where I would have continued to process a new upgrade on a contract & handset had they offered me even in the event what happened as a sign of courtesy & to say you apologize on behave of the company & said ******** employee, but they choose the shorter route.
Well, they had the world's time during Black Friday to present me with offers & as Moh & Amy undoubtedly & explicitly promised me they SHALL see to it.
Another lie by 2 more of their employees.
They are shooting themselves in the foot by their false promises & explanations to potential customers.
So now they wonder why I wrote the review ?
Now they will or might understand my frustration with CALLFORCE.
Let's not call the victim to give him the bad & sad news let's send him an email, its less embarrassing. Thats how they roll
My credit limit could have been much different if ONLY THIS BULL**** never happened & if they had acted sooner & give me an opportunity to upgrade !
So their "regrets & would have loved to offer me" fools no one but yourself.
Its like a flour packet exploding in their face not mine.
"You sincerely apologize for any inconvenience this may cause" , yes you dam right 3 weeks of utter embarrassment, fool, victim of ***** & DECEIT & not a breeze of an offer on a table as promise by Moh & Amy !
Wow, I wonder who is the boss & who is the manager or owner & or employee in this chaos?!
They will not have the opportunity to present any packages to me even if my credit limit improves, I will not allow it, so they not doing me any favour of any kind.
Please people, be wary of promises made by these "fly-by-night" companies acting on behalf of MTN, & if they promise you anything, obtain it in writing with legitimate comtact details.
Even my local MTN Store warned me about these on line stores & sales as non reliable
Think twice before you agree to something that seems to good to be true but is a load of BS at the end of the day.
I shall now return to HelloPeter & update my initial review with more facts about CALLFORCE, & believe me it will be hard to swallow facts.
And I will show previous complaints by customers.
If it hurts the company with bad reviews & less customers in the future, then I have achieved my goal.
That will be my redemption, my revenge & karma on your company who cannot keep to your own promises made.
The issue is as follow, & take note these decisions are made & taken daily & approved by HUMAN BEINGS not bots nor computers.
I was PURPOSEFULLY ****MED by a CALLFORCE employee on 20th NOVEMBER 2025 that I as a long loyal customer being awarded X amount of loyalty points & being a Black Friday special , qualify for the SAMSUNG A56 handset, 800 anytime airtime minutes & either 30 or 50g of anytime data at only R350/month including vat.
So now, this happened during BLACK FRIDAY specials CALLFORCE offered.
Once I exposed the very short lived to-good *****ELENT transaction on the very same day & attempted my ass off to have it reversed, it was only done so on 9th DECEMBER 2025, a full 19 days later, 2 days short of 3 weeks to undo a intentional Human *****elent transaction.
Totally pathetically embarrassing to say the least.
This in itself shows incompetence, lack of knowledge & lack of empathy towards the victim (me in this case).
I was the one that was ****med, deceived & kept for a fool.
Never the less, Black Friday had come & gone.
Take note, that this **** was nothing to do by myself nor any of my actions but a CALLFORCE employee.
So in essence I lost out on Black Friday specials cause of the ******** action of your employee, but now I am being negatively affected by CALLFORCE company by denying me an opportunity to participate in these specials that was on offer.
My point is, CALLFORCE Management does have the overriding power to make exceptions outside the special period, but in my case prefered not to , & use my low credit status as a new reason.
Why could they not offer me the deals as a sign of giving me the opportunity , & to show their remorse at what their employee did ?
They think they are dealing with a fools ?
I am 1 human being on earth ****med by CALLFORCE company, & I even have access to the voice recording & will resort to ICCASSA to report this company.
It is companies like these that sinks our country's economy into the ground instead of standing strong & show some integrity to the victim & be open, transparent, available, & distance themselves from name & shaming by turning a cold shoulder to the victim.
So in essence they have made me their enemy now where I would have continued to process a new upgrade on a contract & handset had they offered me even in the event what happened as a sign of courtesy & to say you apologize on behave of the company & said ******** employee, but they choose the shorter route.
Well, they had the world's time during Black Friday to present me with offers & as Moh & Amy undoubtedly & explicitly promised me they SHALL see to it.
Another lie by 2 more of their employees.
They are shooting themselves in the foot by their false promises & explanations to potential customers.
So now they wonder why I wrote the review ?
Now they will or might understand my frustration with CALLFORCE.
Let's not call the victim to give him the bad & sad news let's send him an email, its less embarrassing. Thats how they roll
My credit limit could have been much different if ONLY THIS BULL**** never happened & if they had acted sooner & give me an opportunity to upgrade !
So their "regrets & would have loved to offer me" fools no one but yourself.
Its like a flour packet exploding in their face not mine.
"You sincerely apologize for any inconvenience this may cause" , yes you dam right 3 weeks of utter embarrassment, fool, victim of ***** & DECEIT & not a breeze of an offer on a table as promise by Moh & Amy !
Wow, I wonder who is the boss & who is the manager or owner & or employee in this chaos?!
They will not have the opportunity to present any packages to me even if my credit limit improves, I will not allow it, so they not doing me any favour of any kind.
Please people, be wary of promises made by these "fly-by-night" companies acting on behalf of MTN, & if they promise you anything, obtain it in writing with legitimate comtact details.
Even my local MTN Store warned me about these on line stores & sales as non reliable
Think twice before you agree to something that seems to good to be true but is a load of BS at the end of the day.