Makro

As the owners of Makro they should monitor and take care of their business activities. I bought from Makro on the 10/12/2025. They have not been able to refund or give me a proper answer for three weeks now. I have requested my records as well as recording for me to take this matter up and still have had no response. My order was not taken up after the payment had been taken out of my account , there is little to No communication unless I contact them. What kind of business are you running , what are you doing with my money that it can not just be reversed in the time lines you have as a company.