CS
Camelot Spa
Unclaimed Business
CS
Camelot Spa
Unclaimed Business
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#9
in Travel & Vacation
NPS Score
100
Recommended: Very Likely
Review Distribution
3.5|2 Reviews
Jun '25 - May '26
5(50%)
4(0%)
3(0%)
2(50%)
1(0%)
5(50%)
4(0%)
3(0%)
2(50%)
1(0%)
Frequently Asked Questions About Camelot Spa
Camelot Spa has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Camelot Spa across 30 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceRM
Release M
1 reviews | Active since Jan 2020
15 Mar 2026, 06:13
Gel lifting less than an hour after application
A friend of mine on 14 March took me to the Camelot Spa at Thaba Eco Village which was a good experience however for the gel application the thin nail lifted and I noticed when we were having lunch upstairs and we went back down to show the nail technician and she fixed it but I got home and it started lifting terribly. I have pics to prove this. I think for a brand like this this is not a great brand representation and can be lead to broken trust with such a high quality brand. I’m now going to go attempt getting it fixed at sorbet.
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Release M
1 reviews | Active since Jan 2020
15 Mar 2026, 06:13
Gel lifting less than an hour after application
A friend of mine on 14 March took me to the Camelot Spa at Thaba Eco Village which was a good experience however for the gel application the thin nail lifted and I noticed when we were having lunch upstairs and we went back down to show the nail technician and she fixed it but I got home and it started lifting terribly. I have pics to prove this. I think for a brand like this this is not a great brand representation and can be lead to broken trust with such a high quality brand. I’m now going to go attempt getting it fixed at sorbet.
0
Replies (0)AK
Angelique K
1 reviews | Active since Jan 2020
22 Feb 2026, 14:32
Highly recommended💯💯💯
The Camelot Spa at the Seven Villa Hotel is AMAZING wow 💯💯💯 Tranquil, peaceful & serene 💆 My sister and I had some treatments, massages & a pedicure done. We were attended to by Lungi & Fiona. I highly recommend these 2, as they're professional, timely & are very skilled in what they do 🤩🤩🤩 My type A, stress bag self is much calmer & relaxed. My feet don't look like a dinosaur & my back of all my bending over is MUCH better 🥳🥳🥳 Massive thanks to Seven Villas, Camelot Spa, Lungi & Fiona for the fantastic service🥂🥂🥂 I highly recommend this place & these the******s...you won't regret it 💃💃💃
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Angelique K
1 reviews | Active since Jan 2020
22 Feb 2026, 14:32
Highly recommended💯💯💯
The Camelot Spa at the Seven Villa Hotel is AMAZING wow 💯💯💯 Tranquil, peaceful & serene 💆 My sister and I had some treatments, massages & a pedicure done. We were attended to by Lungi & Fiona. I highly recommend these 2, as they're professional, timely & are very skilled in what they do 🤩🤩🤩 My type A, stress bag self is much calmer & relaxed. My feet don't look like a dinosaur & my back of all my bending over is MUCH better 🥳🥳🥳 Massive thanks to Seven Villas, Camelot Spa, Lungi & Fiona for the fantastic service🥂🥂🥂 I highly recommend this place & these the******s...you won't regret it 💃💃💃
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Selina D
1 reviews | Active since Jan 2020
28 Sept 2024, 21:35
The most horrible experience at Munyaka Camelot Spa in Jonnesburg
I’ve had the worst experience of my life getting into an altercation with the manager of Munyaka CSpa named Nomsi. She has publicly embarrassed me in front of other ‘loyal’ customers that did not even have the full story but now being mentioned as witnesses to the situation??? The problem started when I called the spa to let them know that after 1 week (or so I thought) the gelish done on my nails were chipped, peeling and cracked. To my understanding having a cracked or chipped gelish nail at the top of your nail is a health hazard and could cause a fungal infection. An educated nail tech or manager of a spa would know that. I sent through 2 pictures to show them which ones were the worst. In the first picture I showed 3 fingernails and the other picture showed one fingernail. Truth be told all of them had terrible application and were starting to lift, not just grow out. I was told they would fix it and was asked when I would like to come through. So I made the appointment for 3pm on Friday the 27/09/24. I pitched up for my appointment and was told that in the system when they had checked it’s actually been 2 weeks since my application and not 1 week therefore according to the policy Nomsi- the manager cannot help me, the only thing she can do is offer me a soak-off. So I proceeded to check my calendar to confirm and saw that I had a missed call from a guest was meant to visit me. So I told her I will be right back. I came back in after a few minutes and asked her if you knew prior to this that you couldn’t help me because you checked the date against your policy, why did you not give me the courtesy of calling to inform me. She says I thought it would be better to tell you in person. I left my work for a period of time to accommodate this appointment so the right thing to do would be to call and let me know. She lets me know that she cannot fix all my nails but according to the nail tech that responded on whatsapp and saw the pics let her know that 2 nails needed fixing and she could help me with that. I told Nomsi that I sent a picture with 4 nails so why can you only fix 2? So the manager hadn’t even looked at the images I sent as a complaint before even saying she couldn’t help me. She asked which nails need fixing and I showed her the 4 that needed attention. She responded that fixing so much as 4 nails would be like fixing all my nails. So I picked up my hands and said I have 8 fingers and 2 thumbs how is fixing 4 nails redoing all of them? She told me it’s a business and her taking a decision like that will lose money for the spa. I then did not want to stand there and beg to fix 4 nails In front of the other customers so took the soak off. After the soak off I went to her and asked who else can I talk to other than you about this situation. She asked why. I said because I was not going to stand here and beg you to fix 4 nails for me that is clearly in bad shape because of either an incorrect application or product being weak. So I need to talk to someone else about why I wasn’t helped. She says I can ask my operations manager to call you. I asked to see where in the policy it says I have 1 week to report that this happened before I am offered no help. She took my email address down and confidently stated she will send it to me asap(I am still waiting for that policy). Then I proceeded to say whilst I’m here I also need to address something else with you that I didn’t get a chance to do before. On the 7/09/24 I had an appointment at 15:45. I called you at 15:15 to let you know I am struggling with menstrual pains and I just took a tablet. I will call back before my appointment to let you know if I can make it or not. I then called back at 15:30 to tell you the pain isn’t going away and I cancelled and made a new appointment. I then started feeling a bit better just before 3:45 and thought I could get my appointment back since I am the last appointment of the day and it’s unlikely someone would now take that slot. When I called to ask if I could have that appointment back you just told me “no I can’t” (no explanation). She denied that it was her. I told her Nomsi I know your name I said it many times that day with all the calls I made to you. She denies it again. She responded to say that I can’t cancel my appointment at 15:30 and still expect the appointment to be there for me at 15:45 when I was meant to be here 15 minutes before. But the appointment does not start 15mins before, to my knowledge a customer is asked to come 15mins before if they need any info from you or just to make sure you’re on time so the next appointment does not incur a delay. She says you telling me you cancelled your appointment and still expect it to be there is like you testing my intelligence. I said excuse me? She says yes you are testing my intelligence. She proceeds to tell me that they had a guest and 2 walk ins that she can prove. I asked, being a manager why couldn’t you let me know the reason why you couldn’t accommodate me? She says so I must explain myself to you? (With attitude I might add) I was shocked at that point. I sarcastically laughed and said yes as a manager that’s exactly what you should have done. She starts raising her voice “now you’re picking on me, you’re just picking on me. My clients sitting here can see how you’re treating me and picking on me. Before this point we had been talking with our inner voices to not disturb the other clients but when she pointed to the clients and mentioned the above statement she got their attention. She says you come here 2 weeks later when our policy to report this is 1 week and you expect us to fix all your nails. I said hold on I didn’t ask you to fix all my nails. I sent you pictures with 4 nails and that’s what I asked for and you even agreed when I told you about my nail being cracked in the middle it’s an indication of bad application or a weak product. She then tells me she did not say that and I am putting words in her mouth. I am baffled. At this point I realised I am dealing with a person who can completely twist a story and lie for her own benefit. She then pushes her chair back and says I don’t have to deal with this I don’t have to take this. Starts crying and leaves to go into the room. I want to ask, if she is the manager how does she not have to deal with this? It is literally her job description even if it’s about her. At that point I walked out the spa then realised I didn’t have the operations managers number so I went back in to get it. She says she cannot give it to me the manager will call me. We argued again. Because these ‘loyal customers’, who did not know the full story, saw her crying one of the customers told me I think it’s best you leave and let the operations manager call you because we are here on a Friday to chill and we don’t need to be hearing this. So I was the one who now was turned into the villain and she had a someone stand up for her now she felt she was right in her behaviour and responses to me. I was now so embarrassed in front of everyone. At that point I just could not believe she is a manager and before I left I told her she is not fit to be a manager. To which she rep****, thank you! Later that day I told my husband and my cousin about the situation. Being residents at Munyaka we felt as though my dignity had been compromised, I was embarrassed to a ridiculous extent and it also took away the convenience of using the facilities that we pay so much to enjoy here at Munyaka. Nomsi has compromised the business because she got personal with the situation and could not handle criticism which at a managers level she should be trained to handle in order create resolutions. She relayed the story in a completely different light to my husband and cousin which entailed many lies. One of which I kept walking in and out of the spa. That I insisted I wanted all my nails fixed and did not understand that she could not assist me with that request. That she agreed to fix the 4 nails but because I could not have what I wanted I went with a complimentary soak off to which she added in a hand massage. They only put my hand into a bowl of soap water and rinsed it off. I don’t know how anyone calls that a hand massage. She says I continued screaming at her that’s why she couldn’t take it and left. She was calm the entire time and tried to explain everything to me and I chose not to understand. Her loyal clients are her witnesses. My husband and cousin responded that if your clients are loyal Ofcourse they will take your side, number 2 my wife sent you a picture showing you 4 nails that she asked to get sorted out so how did she insist for all her nails to get done. Thirdly Lola Lee states on their brand page that their gel lasts up to 3 weeks with NO CHIPPING, PEELING OR CRACKING which I’ve experienced all 3 so the right thing to do as a manager, especially for a returning customer that stays in the complex would be to fix it because it looked really bad and it wasn’t just growth that we were dealing with for you hold onto your 1 week policy. I am completely appalled at her behaviour. I’ve been a manager close to 8 years myself and I have never behaved this way with a client. This is not the way any manager that is client facing should behave. The company is free to view the cameras and if they have access to the audio that would be even better because I stand by the way this situation happened even though Nomsi has bluntly **** about multiple things and how it had happened, what was said and how she responded to the situation.
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Selina D
1 reviews | Active since Jan 2020
28 Sept 2024, 21:35
The most horrible experience at Munyaka Camelot Spa in Jonnesburg
I’ve had the worst experience of my life getting into an altercation with the manager of Munyaka CSpa named Nomsi. She has publicly embarrassed me in front of other ‘loyal’ customers that did not even have the full story but now being mentioned as witnesses to the situation??? The problem started when I called the spa to let them know that after 1 week (or so I thought) the gelish done on my nails were chipped, peeling and cracked. To my understanding having a cracked or chipped gelish nail at the top of your nail is a health hazard and could cause a fungal infection. An educated nail tech or manager of a spa would know that. I sent through 2 pictures to show them which ones were the worst. In the first picture I showed 3 fingernails and the other picture showed one fingernail. Truth be told all of them had terrible application and were starting to lift, not just grow out. I was told they would fix it and was asked when I would like to come through. So I made the appointment for 3pm on Friday the 27/09/24. I pitched up for my appointment and was told that in the system when they had checked it’s actually been 2 weeks since my application and not 1 week therefore according to the policy Nomsi- the manager cannot help me, the only thing she can do is offer me a soak-off. So I proceeded to check my calendar to confirm and saw that I had a missed call from a guest was meant to visit me. So I told her I will be right back. I came back in after a few minutes and asked her if you knew prior to this that you couldn’t help me because you checked the date against your policy, why did you not give me the courtesy of calling to inform me. She says I thought it would be better to tell you in person. I left my work for a period of time to accommodate this appointment so the right thing to do would be to call and let me know. She lets me know that she cannot fix all my nails but according to the nail tech that responded on whatsapp and saw the pics let her know that 2 nails needed fixing and she could help me with that. I told Nomsi that I sent a picture with 4 nails so why can you only fix 2? So the manager hadn’t even looked at the images I sent as a complaint before even saying she couldn’t help me. She asked which nails need fixing and I showed her the 4 that needed attention. She responded that fixing so much as 4 nails would be like fixing all my nails. So I picked up my hands and said I have 8 fingers and 2 thumbs how is fixing 4 nails redoing all of them? She told me it’s a business and her taking a decision like that will lose money for the spa. I then did not want to stand there and beg to fix 4 nails In front of the other customers so took the soak off. After the soak off I went to her and asked who else can I talk to other than you about this situation. She asked why. I said because I was not going to stand here and beg you to fix 4 nails for me that is clearly in bad shape because of either an incorrect application or product being weak. So I need to talk to someone else about why I wasn’t helped. She says I can ask my operations manager to call you. I asked to see where in the policy it says I have 1 week to report that this happened before I am offered no help. She took my email address down and confidently stated she will send it to me asap(I am still waiting for that policy). Then I proceeded to say whilst I’m here I also need to address something else with you that I didn’t get a chance to do before. On the 7/09/24 I had an appointment at 15:45. I called you at 15:15 to let you know I am struggling with menstrual pains and I just took a tablet. I will call back before my appointment to let you know if I can make it or not. I then called back at 15:30 to tell you the pain isn’t going away and I cancelled and made a new appointment. I then started feeling a bit better just before 3:45 and thought I could get my appointment back since I am the last appointment of the day and it’s unlikely someone would now take that slot. When I called to ask if I could have that appointment back you just told me “no I can’t” (no explanation). She denied that it was her. I told her Nomsi I know your name I said it many times that day with all the calls I made to you. She denies it again. She responded to say that I can’t cancel my appointment at 15:30 and still expect the appointment to be there for me at 15:45 when I was meant to be here 15 minutes before. But the appointment does not start 15mins before, to my knowledge a customer is asked to come 15mins before if they need any info from you or just to make sure you’re on time so the next appointment does not incur a delay. She says you telling me you cancelled your appointment and still expect it to be there is like you testing my intelligence. I said excuse me? She says yes you are testing my intelligence. She proceeds to tell me that they had a guest and 2 walk ins that she can prove. I asked, being a manager why couldn’t you let me know the reason why you couldn’t accommodate me? She says so I must explain myself to you? (With attitude I might add) I was shocked at that point. I sarcastically laughed and said yes as a manager that’s exactly what you should have done. She starts raising her voice “now you’re picking on me, you’re just picking on me. My clients sitting here can see how you’re treating me and picking on me. Before this point we had been talking with our inner voices to not disturb the other clients but when she pointed to the clients and mentioned the above statement she got their attention. She says you come here 2 weeks later when our policy to report this is 1 week and you expect us to fix all your nails. I said hold on I didn’t ask you to fix all my nails. I sent you pictures with 4 nails and that’s what I asked for and you even agreed when I told you about my nail being cracked in the middle it’s an indication of bad application or a weak product. She then tells me she did not say that and I am putting words in her mouth. I am baffled. At this point I realised I am dealing with a person who can completely twist a story and lie for her own benefit. She then pushes her chair back and says I don’t have to deal with this I don’t have to take this. Starts crying and leaves to go into the room. I want to ask, if she is the manager how does she not have to deal with this? It is literally her job description even if it’s about her. At that point I walked out the spa then realised I didn’t have the operations managers number so I went back in to get it. She says she cannot give it to me the manager will call me. We argued again. Because these ‘loyal customers’, who did not know the full story, saw her crying one of the customers told me I think it’s best you leave and let the operations manager call you because we are here on a Friday to chill and we don’t need to be hearing this. So I was the one who now was turned into the villain and she had a someone stand up for her now she felt she was right in her behaviour and responses to me. I was now so embarrassed in front of everyone. At that point I just could not believe she is a manager and before I left I told her she is not fit to be a manager. To which she rep****, thank you! Later that day I told my husband and my cousin about the situation. Being residents at Munyaka we felt as though my dignity had been compromised, I was embarrassed to a ridiculous extent and it also took away the convenience of using the facilities that we pay so much to enjoy here at Munyaka. Nomsi has compromised the business because she got personal with the situation and could not handle criticism which at a managers level she should be trained to handle in order create resolutions. She relayed the story in a completely different light to my husband and cousin which entailed many lies. One of which I kept walking in and out of the spa. That I insisted I wanted all my nails fixed and did not understand that she could not assist me with that request. That she agreed to fix the 4 nails but because I could not have what I wanted I went with a complimentary soak off to which she added in a hand massage. They only put my hand into a bowl of soap water and rinsed it off. I don’t know how anyone calls that a hand massage. She says I continued screaming at her that’s why she couldn’t take it and left. She was calm the entire time and tried to explain everything to me and I chose not to understand. Her loyal clients are her witnesses. My husband and cousin responded that if your clients are loyal Ofcourse they will take your side, number 2 my wife sent you a picture showing you 4 nails that she asked to get sorted out so how did she insist for all her nails to get done. Thirdly Lola Lee states on their brand page that their gel lasts up to 3 weeks with NO CHIPPING, PEELING OR CRACKING which I’ve experienced all 3 so the right thing to do as a manager, especially for a returning customer that stays in the complex would be to fix it because it looked really bad and it wasn’t just growth that we were dealing with for you hold onto your 1 week policy. I am completely appalled at her behaviour. I’ve been a manager close to 8 years myself and I have never behaved this way with a client. This is not the way any manager that is client facing should behave. The company is free to view the cameras and if they have access to the audio that would be even better because I stand by the way this situation happened even though Nomsi has bluntly **** about multiple things and how it had happened, what was said and how she responded to the situation.
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Bevan B
1 reviews | Active since Jan 2020
6 Sept 2024, 15:46
Horrible Experience at Camelot Spa – Still in Pain After 3 Months and Ignored by Management
On the 22nd of May 2024, my wife and I visited Camelot Spa for what we hoped would be a relaxing experience to relieve the stress of a recent miscarriage. We decided to use a wedding gift voucher we had received, thinking it would help us unwind. Unfortunately, that day turned into a nightmare, and three months later, I am still suffering from the consequences of the treatment I received. I opted for a full-body massage, and my the******, Margo, used a CBD treatment. While it started well, things quickly took a turn for the worse when she began using her elbow to massage my back. The pressure was unbearable, and I repeatedly told her it was extremely painful, but she continued, using her elbow all over my back and even on my buttocks. At one point, it felt like my muscles were tearing or moving, and I cringed in pain, telling her to stop, but she ignored my pleas. After the session, I mentioned I might feel sore the next day, but I never expected to be in severe pain three months later. The pain now radiates from my back into my shoulder, affecting the nerves in my arm and hand. I’ve lost strength in my hand, making everyday tasks like holding a plate of food nearly impossible. I haven’t been able to sleep properly for months, and the pain is affecting my quality of life and work. On top of that, my blood pressure has skyrocketed, putting me at risk of a stroke or heart attack. I've spent over R4000 on medical bills, including a prescription for pain and nerve pain medication just yesterday, which cost me more than R800. None of the medications I’ve been prescribed, or painkillers I’ve used, have provided any relief. I am now taking over 10 tablets a day, including Zecarb 200mg, and I’m deeply concerned about becoming dependent on these medications. I have sent all my medical bills to Camelot Spa, but they have not taken any responsibility. They mentioned an insurance claim but have not sent me for any necessary tests or provided any real medical assistance. All they’ve done is send me to physiotherapy six times, which did nothing to help. After that, they completely ignored me. Only after I visited them in person did they begin sending messages to their head office, but even then, it took three weeks for them to simply ask how I was feeling. They still have no clear plan for how to handle the situation, and they’ve left me suffering without proper support. I’m in desperate need of medical attention, but Camelot Spa continues to ignore my messages and avoid taking responsibility. This experience has been physically, emotionally, and financially devastating. What was supposed to be a relaxing day has turned into a nightmare, and I now feel abandoned by Camelot Spa. Please think twice before booking any treatments here – their lack of care and accountability has been appalling, and I wouldn’t wish this experience on anyone.
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Bevan B
1 reviews | Active since Jan 2020
6 Sept 2024, 15:46
Horrible Experience at Camelot Spa – Still in Pain After 3 Months and Ignored by Management
On the 22nd of May 2024, my wife and I visited Camelot Spa for what we hoped would be a relaxing experience to relieve the stress of a recent miscarriage. We decided to use a wedding gift voucher we had received, thinking it would help us unwind. Unfortunately, that day turned into a nightmare, and three months later, I am still suffering from the consequences of the treatment I received. I opted for a full-body massage, and my the******, Margo, used a CBD treatment. While it started well, things quickly took a turn for the worse when she began using her elbow to massage my back. The pressure was unbearable, and I repeatedly told her it was extremely painful, but she continued, using her elbow all over my back and even on my buttocks. At one point, it felt like my muscles were tearing or moving, and I cringed in pain, telling her to stop, but she ignored my pleas. After the session, I mentioned I might feel sore the next day, but I never expected to be in severe pain three months later. The pain now radiates from my back into my shoulder, affecting the nerves in my arm and hand. I’ve lost strength in my hand, making everyday tasks like holding a plate of food nearly impossible. I haven’t been able to sleep properly for months, and the pain is affecting my quality of life and work. On top of that, my blood pressure has skyrocketed, putting me at risk of a stroke or heart attack. I've spent over R4000 on medical bills, including a prescription for pain and nerve pain medication just yesterday, which cost me more than R800. None of the medications I’ve been prescribed, or painkillers I’ve used, have provided any relief. I am now taking over 10 tablets a day, including Zecarb 200mg, and I’m deeply concerned about becoming dependent on these medications. I have sent all my medical bills to Camelot Spa, but they have not taken any responsibility. They mentioned an insurance claim but have not sent me for any necessary tests or provided any real medical assistance. All they’ve done is send me to physiotherapy six times, which did nothing to help. After that, they completely ignored me. Only after I visited them in person did they begin sending messages to their head office, but even then, it took three weeks for them to simply ask how I was feeling. They still have no clear plan for how to handle the situation, and they’ve left me suffering without proper support. I’m in desperate need of medical attention, but Camelot Spa continues to ignore my messages and avoid taking responsibility. This experience has been physically, emotionally, and financially devastating. What was supposed to be a relaxing day has turned into a nightmare, and I now feel abandoned by Camelot Spa. Please think twice before booking any treatments here – their lack of care and accountability has been appalling, and I wouldn’t wish this experience on anyone.
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verushka B
1 reviews | Active since Jan 2020
26 Aug 2024, 12:53
Disappointed
As a first time customer, I wasn't pleased at the attitude received from the lady that was doing my toes. Thuli's unwillingness to help me was disappointing, she made it seem like I didn't not know what I was talking about. You guys are nail technicians and should go the extra mile to please your customer but clearly it was not the case.
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verushka B
1 reviews | Active since Jan 2020
26 Aug 2024, 12:53
Disappointed
As a first time customer, I wasn't pleased at the attitude received from the lady that was doing my toes. Thuli's unwillingness to help me was disappointing, she made it seem like I didn't not know what I was talking about. You guys are nail technicians and should go the extra mile to please your customer but clearly it was not the case.
0
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AKESH C
1 reviews | Active since Jan 2020
22 Jan 2024, 06:38
Camelot spa online sales - no Voucher during weekend to be emailed
I purchased a R1000 Gift Voucher on Saturday morning. I was sent a receipt immediately via email, but no Gift Voucher was attached. I called the help line where a lady informed me that no emailed voucher will be sent during weekends. I was requested to go through to your branch and print it out manually. This is ridiculous service of a well-known and respected Spa establishment. I suggest that a Big Bright Sign on your website needs to be put up informing buyers that no Voucher Sales will be entertained during Weekends because no vouchers will be emailed to the client during weekends. I am VERY DISSAPOINTED as I now need to drive a distance personally to a branch and get a printout which of course I tried to avoid in the first place. However, I thank the lady on the help line who called back and is trying to get hold of Nicola to get a Voucher printed and emailed back to me. Thus, preventing a Drive to the branch. However she could not get any feedback from Nicola
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AKESH C
1 reviews | Active since Jan 2020
22 Jan 2024, 06:38
Camelot spa online sales - no Voucher during weekend to be emailed
I purchased a R1000 Gift Voucher on Saturday morning. I was sent a receipt immediately via email, but no Gift Voucher was attached. I called the help line where a lady informed me that no emailed voucher will be sent during weekends. I was requested to go through to your branch and print it out manually. This is ridiculous service of a well-known and respected Spa establishment. I suggest that a Big Bright Sign on your website needs to be put up informing buyers that no Voucher Sales will be entertained during Weekends because no vouchers will be emailed to the client during weekends. I am VERY DISSAPOINTED as I now need to drive a distance personally to a branch and get a printout which of course I tried to avoid in the first place. However, I thank the lady on the help line who called back and is trying to get hold of Nicola to get a Voucher printed and emailed back to me. Thus, preventing a Drive to the branch. However she could not get any feedback from Nicola
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Jason H
1 reviews | Active since Jan 2020
20 Dec 2022, 13:56
Camelot Spa - Terrible Experience
Booked appointment for couples massage, only to find out after getting there and getting undressed and changed into a robe only to be told we needed to wait a hour longer, never mind the mess the place was in, dirt and we had to have baby sitters for our kids. We ended canceling everything and only then did your manager bother to try and offer us something else in the time prior, of course by this time it was too late damage was done, extremely unprofessional venue.
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Jason H
1 reviews | Active since Jan 2020
20 Dec 2022, 13:56
Camelot Spa - Terrible Experience
Booked appointment for couples massage, only to find out after getting there and getting undressed and changed into a robe only to be told we needed to wait a hour longer, never mind the mess the place was in, dirt and we had to have baby sitters for our kids. We ended canceling everything and only then did your manager bother to try and offer us something else in the time prior, of course by this time it was too late damage was done, extremely unprofessional venue.
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Albernecia
1 reviews | Active since Jan 2020
17 Nov 2022, 18:52
Great service
Always had great service
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Albernecia
1 reviews | Active since Jan 2020
17 Nov 2022, 18:52
Great service
Always had great service
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