R
Release M
Active since Sep 2021
12
Reviews
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Reviews
12 reviews1 month ago
Gel lifting less than an hour after application
A friend of mine on 14 March took me to the Camelot Spa at Thaba Eco Village which was a good experience however for the gel application the thin nail lifted and I noticed when we were having lunch upstairs and we went back down to show the nail technician and she fixed it but I got home and it started lifting terribly. I have pics to prove this. I think for a brand like this this is not a great brand representation and can be lead to broken trust with such a high quality brand. I’m now going to go attempt getting it fixed at sorbet.
0 replies
3 months ago
Most inefficient billing team
I’m shocked at the inefficiency at Mweb. I have repeatedly asked them to move my debit order to the 20th of each month which is my salary day. They have never done this, as a result it’s always billed on the 1st which affects my credit score. I want to escalate this matter before I move to a new provider. The reference is 63432140
0 replies
3 months ago
I’m starting to believe Tracker is a ****- CLI2124435
Hi there. I hope you are well. I am really starting to think the Tracker is a ****. After I had asked countless times that the service gets cancelled due to my insurance moving me to Car Track - Tracker still had me on their system. I sent a complaint and finally got supported through hellopeter. This consultant advised that the service has been cancelled and the amount which they said I owed which I disagreed with had been since cancelled. The email came from Janine Haffajee. She sent me this email- As per the below email, kindly find attached the credit note for the amount outstanding that was outstanding on the account. As confirmed below the cancellation has been processed and we have requested an update on the collection agency end to close the collection on the account. We trust that the above is found to be in order. On 6 Jan - Bheki from Nimble Cole too. Agency called me, I told her I have it in writing that the service has now been cancelled and the amount written off as Janine advised that the collection agency end the collection for this account. On 7 Jan I received a call yet again from Bheki from Nimble collection saying that Tracker advised them that the service has been cancelled but they still need to follow up on the amount. I’m really disappointed and starting to think this is a ****. I’ll be reaching out to the CEO on LinkedIn to advise of such ********* conduct. The reference for this is - CLI2124435. Can someone from Tracker please advise the lack of customer care and discrepancies. Thanks
112 replies
4 months ago
********* behaviour with December payments
RAZI00019- hi there. I find CarTrack to be quite unfair. I’ve asked the agents to move my debit order date to the 20th of each month as this is when I get paid to avoid late payment but they never did this until I asked the agent again on 12 Dec 2025. I was then called to say my December payment was overdue and I told the agent I knew nothing about this and they advised that in December they deduct for payments earlier without my knowledge. I then told them I will pay on 20 Dec. Then on 20 December I was debited then on 22 Dec I got a WhatsApp message saying I need to pay as my debit was not processed but on my banking app this was done. This is so confusing and borderline *********. I have the evidence and need help.
53 replies
4 months ago
Tracker not cancelling after countless agent calls telling them I am no longer requiring their service
Hi there, I am writing with deep concern around Tracker. I informed the agencts more than a year ago and again this year that I cancelled my account with Tracker as I am with CarTrack. I told them to stop and cancel the account when they called me and I am deeply surprised and concerned why I would get the below message after telling them countless times that I am no longer on Tracker as I’m on Car Track- I do not know what else to do here and this is extremely unjust, how many innocent people is this done to? Your Tracker acc has been handed over to Nimble and is overdue. Urgent settlement required today. Call 087 286 0223 Ref: CLI2124435
159 replies
17 months ago
Uber ****ming
I ordered food on UberEats and the driver never rang the bell or called me. I have my call log and have no missed calls from him. He dropped the food on the side of the road which was not by my house. I told Uber this and they said they will not refund me as the driver followed process. I went outside and the food was not on the lawn where is said he placed it. Please help.
0 replies
19 months ago
The worst telco in the country that pretends to be about communities.
Hi there, Please see me ref no: REQ000005261794 ACCOUNT NO: A6314618 - Cancellation Please see the letter written and shared with MTN on 23 May 2023 I hope this letter finds you well. I am writing to formally request the cancellation of our mobile data subscription with MTN for 20 Fundanathi student users. This cancellation is required as our program, for which the subscription was initiated, has now come to an end. We appreciate the reliable service provided by MTN during our program, and we are grateful for the convenience and flexibility the mobile data subscription has offered to our students. However, with the conclusion of our program, we no longer require the services provided under the current subscription. We kindly request that you cancel the mobile data subscription for the following registered numbers, effective from the end of the program on 30 May 2023. We would also appreciate your guidance on any further actions required from our end to complete the cancellation process. If there are any outstanding fees or paperwork that need to be addressed, please provide us with the necessary information, and we will promptly handle it. We would like to take this opportunity to express our gratitude for the exceptional customer service we have received from MTN throughout the duration of our subscription. Your responsiveness,reliability, and professionalism have greatly contributed to the success of our program, and we sincerely appreciate your efforts. Should there be any inquiries or clarifications needed regarding this cancellation request, please do not hesitate to contact me. We value your support and cooperation in this matter. Thank you for your understanding and prompt attention to this request. We look forward to a smooth and hassle-free cancellation process. After countless interactions with the agent who signed me on and after pleading for a cancellation we are still being charged a monthly subscription fee. To date this has cisted us over R36k for youth that are no longer in the programme and not using the data. I wonder if the CEO knew that this is how small businesses are treated if he would be happy, especially considering that MTN claims to be a telco that cares for SMEs and its communities. We work with young people in the most remote areas and thought that because MTN usually have better connectivity in rural areas this would be a smooth operation. It has left nothing but a bad taste in my mouth. The level of disrespect from agents like Ntsako and Thatho Mosenyi has left me with no choice but to report this on hello Peter. As a customer I felt highly disregarded with no regard or follow up. Please I beg please cancel this subscription I can’t afford to lose another R36k
0 replies
26 months ago
Unjust debt collection and credit handover
Hi there. I’m extremely affected by Standard Bank’s inefficient team who have handed me over for an account I have not used in over 5 years. This is the second complaint I’m adding as their debt collector NDS has sent me the below messages as they did not get the instructions from Standard Bank collections that there’s been a miscommunication between the credit unit and the accounts department. I have received the below message and I actually don’t know what to do at this point. I was told to visit the branch but have not been able to and have tried calling the call centre to zero support: PAYMENT NOT RECEIVED. Final reminder that if your Standard Bank Cheque payment is not made by close of business today, we will prepare your file to proceed with further action. Payment can be made directly to your banking account , with further action. NDS T Can someone from Standard Bank please align with their Debt collector NDS. I also have proof on email from Standard Bank that this is an error. Can someone please advise before I need to take further action. Best, Zintle
112 replies
27 months ago
Unfair legal dispute and account handover
Hi there. I have it used my Standard Bank account in 3 years and I am getting calls from layers saying that my account has been handed over? How can this be the case.?
186 replies
28 months ago
SANI bad customer experience
I had a terrible experience with Sani Car rental this past festive season. I hired the car from Cape Town international airport and it was inspected by a guy who goes by Andile - who had attitude when we asked him to note the scratch we identified and he said it is just a paint job. We then received the checking document which was apparently inadequately filled in and missing information and this I was told by the agent In Johannesburg- Radison when returning the vehicle. I need clarity as to why the deposit I paid was not returned instead R3781.50 was deducted from my account? The car was returned on time in the condition we found it. We topped up the fuel to full capacity. I kindly requested assistance from the Jhb centre of which I was told to fill in an incident form. I was also advised that upon request I will be able to obtain CCTV footage from Cape Town international where we picked up the car and ask for an explanation. Since the 4th of January I have not received feedback from Sani and the agent Jiveshri Naiker is yet to respond. I need urgent assistance as the deposit of R3900 was dedecuted from my account and a further R3781.50 for damages which I am contesting until we go through the CCTV footage.
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (8.333333333333334%)
1 Star
11 (91.66666666666667%)