1 reviews | Active since Member
I logged a ticket in November 2024 to see if my chair could be repaired. NO response. I eventually called in December, and finally got through to someone, sent all details and images and only then received a case number.
They then closed office between 20 December 2024 and 6 January 2025. Followed up on 23 January as I had still not received any feedback. No reply. Another follow up on 3 February - only to then receive a reply stating the person that had assisted me has left the company. On 4 February I sent ANOTHER email to see if someone else can assist or even log a new ticket. Someone called Tariq rep**** and I resent all info and images AGAIN. Today is 4 March 2025 and STILL NO RESPONSE! I might as well throw all my campmaster **** in the garbage and buy other brands. Absolutely pathetic customer service.