Canopy Warehouse
1|2 reviews
Bakgat Canopy Terrible Build Quality Stay Away!
Bought a "Bakgat" Fibreglass Canopy 1st review ....Ok experience. Affordable products. Even open on a Saturday to accommodate me. 1 month later review: flap pistons keep popping off , seems bad design too much angled pressure and not good seating of ball brackets. The locks on the flap don't lock because their is a cut out of the fibreglass where the rubber runs over so now the rubber pulled loose and the canopy can't lock Welcome to shyte service and even shyter products Tried contacting and discussing the issue then I'm advised to drive from Citrusdal to Parow to have a look at it. I said I'll buy other gas struts to see if that makes a difference and they said that's ok but not offer me any other resolution After weeks of trying to sort this issue I'm cable tying the gas strut in place . The weather seals are also coming off The roof racks were loose when I tried for first time ****py workmanship ****py product Just looks nice Oh by the way the gentleman that I liased with left the company and sent me a message saying how *** the product is
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Replies (1)Canopy Warehouse's replyOfficial
23 Jul 2025, 07:35Hi Stephen S,
Thank you for sharing your experience — both the initial concerns and the outcome.
We’re sorry that the first canopy did not meet your expectations.
The issues you faced with the gas struts, locks, seals, and general workmanship are not reflective of the standards we aim to uphold at Canopy Warehouse.
That said, we’re very glad that our director, Wimpie, was able to step in personally and assist you. We appreciate your willingness to work with us.
Thank you again for your feedback — it helps us improve and grow. Should you need any further assistance, you’re always welcome to reach out.
Warm regards,
The Canopy Warehouse Team
Thank you for sharing your experience — both the initial concerns and the outcome.
We’re sorry that the first canopy did not meet your expectations.
The issues you faced with the gas struts, locks, seals, and general workmanship are not reflective of the standards we aim to uphold at Canopy Warehouse.
That said, we’re very glad that our director, Wimpie, was able to step in personally and assist you. We appreciate your willingness to work with us.
Thank you again for your feedback — it helps us improve and grow. Should you need any further assistance, you’re always welcome to reach out.
Warm regards,
The Canopy Warehouse Team
Best regards,
Canopy Warehouse's reply23 Jul 2025, 07:35
Official
Hi Stephen S,
Thank you for sharing your experience — both the initial concerns and the outcome.
We’re sorry that the first canopy did not meet your expectations.
The issues you faced with the gas struts, locks, seals, and general workmanship are not reflective of the standards we aim to uphold at Canopy Warehouse.
That said, we’re very glad that our director, Wimpie, was able to step in personally and assist you. We appreciate your willingness to work with us.
Thank you again for your feedback — it helps us improve and grow. Should you need any further assistance, you’re always welcome to reach out.
Warm regards,
The Canopy Warehouse Team
Thank you for sharing your experience — both the initial concerns and the outcome.
We’re sorry that the first canopy did not meet your expectations.
The issues you faced with the gas struts, locks, seals, and general workmanship are not reflective of the standards we aim to uphold at Canopy Warehouse.
That said, we’re very glad that our director, Wimpie, was able to step in personally and assist you. We appreciate your willingness to work with us.
Thank you again for your feedback — it helps us improve and grow. Should you need any further assistance, you’re always welcome to reach out.
Warm regards,
The Canopy Warehouse Team
Best regards,