Disappointing experience - huge lack of communciation

Andelia was quick to respond quote and invoice in December 2023. She wanted to install in Dec but we only moved into our new house in Jan 2024. She ghosted me for two weeks, kept on promising the installation will take place with the most unprofessional excuses you can image. Kept on pushing our the stallation. The installation finally took place yesterday end Jan). Disappointing experience - huge lack of communciation.