CAPAGO YOU DONT DELIVER THE GOODS......and take hard earned money from teenagers --- SHAME ON YOU.......

We have had a horrible time with this visa company. It seems like you only get service if you pay the VIP fee (an extra R800) - although this is not made explicit. My son and his girlfriend have been working hard to travel in France for a month. He app**** for his visa a week before her and she got hers within days (she paid the VIP fee). IT has been a nightmare. Hours on the help line with ladies who read a script to you - and keep saying they cant promise anything. They dont phone you back when they promise - the manager seems totally disinterested. My son was then told he could cancel the request - but they still cant say whether his passport will be back in time for his flight. He has lost the R1700 he paid you, wasted so much time trying to encourage you to do your jobs, and now it looks like he might need to cancel his flight.