1 reviews | Active since Member
<p>Now these guys are on a high level of corruption. Took my car to them to have my wiper blades replaced and the was a leak on my window washer system. For a week my car was there. Nothing was done on it, when i went to them they gave me stories but asked me to leave my car with them again. The second week they gave me a quotation and i paid for parts to be ordered. I paid on Sa****ay and was told the part will arrive Tuesday. When i called on Friday to arrange to pick up the car i was only then told the parts havent arrived. Then about an hour i was told the parts arrived, 3 mechanics are working on my car.<br /> <br />I was informed to pick it up at 1630B. After picking up the car i realised nothing was done on it. I had told the sevice agent that i have to drive to johannesburg. I asked for my refund of the money i paid and the refused, asking me to go to another VW which i did. The car was eventually fixed by the other VW. i then noticed that i have a balance left for me. When i asked for this money the manager refused telling me that he will send me a break down of things that were done on the car meaning he wont be paying me.<br /> <br />I have a different car of a different brand and i never experienced such, so I'm not sure if it is VW having such poor service or it is only Cape City VW. Terrible service and dishonest people. If i had driven to johannesburg, i would have never gotten my car fixed. Mr Manfred Haf get your dealership in order please.</p>