CAPE ESCAPE and TIMESHARE SERVICES fail to pay what's due to me

I have entrusted them to sell my timeshare some months ago. Early in November i was notified that there is a buyer for my unit I37 at Dikhololo. On the 6th of November 2024 one deborah@timeshareservices.co.za sent me as well as to nicky@capeescape.co.za the necessary paperwork to be completed in order for them to begin the transfer process, which I promptly signed and returned by e-mail. On the 7th she acknowledged receipt and requested my banking details, which I submitted the same day. On the 11th November 2024 Deborah sent the following message: "I am happy to announce that the transfer has now been completed. Proceeds will be paid over the next couple of days so please keep an eye out for that" On 19 November 2024 I notified her that I have not yet received the proceeds. On 20 November Deborah rep**** that my details are with the account department and payment is in process. WHAT A BLATANT LIE!!! 1! When I phoned her 3 days later (after no joy) and telling her that I am about to write a review on HP she begged me not to do it. UP TO THIS MOMENT 26 NOVEMBER 2024 AT 23H00 I HAVE NOT RECEIVED THE PROCEEDS OF THAT SALE AS PROMISED OVER AND OVER