CC
Cas C
Active since Dec 2021
19
Reviews
0
Industries
Reviews
19 reviews6 months ago
TEMU a waste of your money BUT they don't let you go
"SO CALLED REWARDS A FARCE + NO OPTION TO DELETE AN ACCOUNT". Both me and my wife have separate accounts with TEMU and both experienced what is stated in my intro. We were lured into chasing the free rewards then placed orders to get so called free delivery, in the end ending up with no free rewards and a huge bill for local courier fees and duties. Due to our experience with another Chinese supplier, which by the way don't temp you to try your luck, offering the same goodies at much lower pricing and billing you at checkout with much more reasonable shipping and duties. THEN We tried to get TEMU off our backs by permanently deleting our accounts, but to no avail. Want them to provide the procedure to accomplish it.
53 replies
17 months ago
CAPE ESCAPE and TIMESHARE SERVICES fail to pay what's due to me
I have entrusted them to sell my timeshare some months ago. Early in November i was notified that there is a buyer for my unit I37 at Dikhololo. On the 6th of November 2024 one deborah@timeshareservices.co.za sent me as well as to nicky@capeescape.co.za the necessary paperwork to be completed in order for them to begin the transfer process, which I promptly signed and returned by e-mail. On the 7th she acknowledged receipt and requested my banking details, which I submitted the same day. On the 11th November 2024 Deborah sent the following message: "I am happy to announce that the transfer has now been completed. Proceeds will be paid over the next couple of days so please keep an eye out for that" On 19 November 2024 I notified her that I have not yet received the proceeds. On 20 November Deborah rep**** that my details are with the account department and payment is in process. WHAT A BLATANT LIE!!! 1! When I phoned her 3 days later (after no joy) and telling her that I am about to write a review on HP she begged me not to do it. UP TO THIS MOMENT 26 NOVEMBER 2024 AT 23H00 I HAVE NOT RECEIVED THE PROCEEDS OF THAT SALE AS PROMISED OVER AND OVER
0 replies
23 months ago
Is a successful cancellation of Matrix contract and device removal possible?
Matrix Vehicle Tracking’s reply on 27 May 2024 at 06:30 was as follows: "Good Day Cas Coetzee, Thank you for bringing this issue to our attention. We confirm that the Client Service Representative has been in contact with you and the matter has been addressed and resolved. We appreciate your patience and cooperation. Regards, Customer Care Department **********" THIS IS ALL BUT THE TRUTH. A representative called me on Friday morning with regard to my problem viz cancelling my contract and where I must go to remove the tracking device. Had to explain to her what the issues were upon which she called Gearlock City in Gezina. She informed me that she spoke to a lady who said I can bring the car to them a.s.a.p. but I'll have to pay them for the removal of the tracking device and although the May premium was paid in advance I will be charged for another months notice premium. On my arrival at Gearlock City at about 9:30 they asked whether I was given a reference for the removal/cancellation. Since it was not given to me they called Matrix for same. After two (ringing forever) calls they at last succeeded with the third call to get the info needed. The device was removed and it cost me R340. At 12:17 I received a text message informing me that they received a Power Down for my vehicle and that I must contact them if I need assistance.{it was obviously the time the device was removed by the installer). NOW I THOUGHT EVERYTHING WAS SORTED OUT BUT TO MY SURPRISE AND DISMAY THE SAGA SEEMS TO BE NOT OVER, the reason?? a) on 06:01 Saturday the 27th of may I received the following massage from Matrix "Dear client Your device is currently in repair mode and Alarms will only be responded to once the repair is completed." I wonder WHAT IN HELL IS THIS, and then on Sunday evening at 18:01 another message from Matrix b) "Dear Client. Your device has been reactivated. Any alarm received will now be responded to." This last message is the cherry on the cake and need explanation how can it still be my device, after supposedly cancelled and removed by Gear Lock City who said they will keep it until Matrix representatives come to them in future.
159 replies
23 months ago
Matric Vehicle Tracking's response to enquiries is non-existent
After 18 years with a tracker device in my car paying with debit order I decided to sell this car urgently, so I tried to contact them by phone, e-mail and whatsApp requesting detail of how to cancel the contract and where I must take the vehicle to get the device removed. since I have received no response on my e-mail or Whatsapp request. I made a call this morning at 09h15 to 011 654 8090 and selected option 5 then 3 the phone is now ringing for 21 minutes with no answer by a consultant then suddenly the call was disconnected. I THINK IT IS PATHETIC SERVICE AND WOULD NOT RECOMMEND THEM TO ANYONE
53 replies
23 months ago
PAYFAST a farce shdbe "PAYSLOW" or "PAYMENTLOST"
On the 9th of May 2024 I made an EFT payment of R15980 for a purchase of a urgently needed wheelchair for my wife who are totally immobile from ADP Mobility from my Nedbank account. (order #2958I was notified by the supplier that the wheelchair will be ready for collection at 14h00. I drove from Pretoria to Springs (138 kilo's) to collect same. On arrival I was told that there was some glitch on Payfast's side resulting in the payment not being released to ADP's account and that they can't release the item as a result and that it will take at least 48 hours for it to happen although they can see that the payment reflected on their side. So I left empty handed wasting my money on fruitless travelling costs R1242.00 (138x2xR4.5AA tariff) plus 4hours of precious time. I INSIST ON COMPENSATION OF SAME. Up to this moment almost 70 hours later no release of the payment. Looking through complaints by other people companies it seems that Payfast indeed have the wrong name should be either "PaySlow" or PaymentLost"
53 replies
24 months ago
BUYERS BEWARE PRICES CHARGED vs PRICES ADVERTISED DIFFER
On the 7th of May 2024 I shopped at Checkers Hyper Mayville mall and saw a lot of Fry's Golden Crumbed vegetarian Schnitzels normally priced at R72.99 (which I would never pay for a 320 gram meal) at a substantial discount and since I have never tried this product I loaded one into my trolly and finally checked out paying with my shopping card. I was served by one Dina Mapela at lane 31 who handed me a till slip with the following reference: C0080 #0074 13:28:22 070524 S007743 R31. That evening I checked the detail printed on the slip and then realized that I was charged R72.99 and not the discounted price. This happened before that the price charged at the till does not correspond with that shown on shelves. At current fuel prices and the distance of shops from home it's not worth going back to claim a refund. I don't know whether this thing is not happening intensionally to fill their pockets well knowing that most customers don't check the slip before leaving the till. With long queues at times one normally doesn't want to frustrate those waiting to be served. So buyers if you don't want to be on the losing end CHECK YOUR TILLSLIP BEFORE LEAVING THE SHOP.
0 replies
24 months ago
GEMS BENEFITS RULE BOUND WITHOUT EMPATHY
GEMS declined an application by ADP Mobility for a new wheelchair for my wife, due to her new benefit cycle only starts on 01/09/2024. My wife is entitled to a R7377 benefit for this year. I appealed the outcome to no avail giving the following motivation. Since the current wheelchair was funded my wife's physical and mental condition deteriorated to such an extent that she is unable to walk or stand and when seated for several hours on a wheelchair during the day and slipping off ever so frequently.(This is all but a life I would say is worth living) I therefor thought it to be high time to get her in something better and helping her caretakers- two at a time- to waste their time and energy to get her sit up straight again. I'm about to pay R15980 with my meager pension for an Endura-ultra-cline-wheelchair-18inch-46cm with no chance of getting any contribution by GEMS unless they change their original decision before Wednesday. IF NOT I HOPE AND PRAY THAT NONE OF THEM ULTIMATELY END UP IN A SAME POSITION AS MY WIFE!
53 replies
27 months ago
REQUESTING DIS-CHEM GAP COVER FALLS ON DEAD EARS
I have requested about 15 times the past 7 days through different online portals/links for a callback from a broker with regard to the Dis-Chem summit gap cover managed by Kaelo Risk (PTY) Ltd insured by Centriq Insurance Company Limited. Up to this moment I have not received any calls. If this is the way they treat prospective new customers, I don't even want to think what kind of service they will render to a customer once the money is in their bank account. THEY WILL HAVE TO UP THEIR SERVICE DELIVERY, currently they don't even deserve a one star rating
0 replies
27 months ago
BEWARE!! ****mers active on UPTASKER platform.
Roundabout 10 AM on the 29th of January 2024 I requested quotes for replacement of the fridge compressor on my Coolermaster double door, expecting to get quotes from several service providers. I received a confirmation that my request was posted on the Uptasker website. I was also supp**** with a username and password to login and peruse forthcoming quotes. At 12:10 I received a WhatsApp message from a certain Sam stating that: "we just received a urgent request from you on Uptake (i.o Uptasker) for a fridge repair service asking "Can we still assist you?" I agreed requesting a quote at 13:25, he rep**** that it will be R1000 and that an invoice would follow. I disclosed my full home address and to my surprise I received a document at 14:11 stating that the job will take 1-2 hours to complete and that a deposit of R500 is required upfront to secure the parts needed and that balance shall be paid upon satisfactory completion of the job. A Capitec bank account no:1766142344 was supp**** requesting that proof of payment to be sent 0695438471 or WhatsApp +27 608590788. Having done that I was regularly informed about their progress procuring the parts and that I could expect his arrival at roundabout 16:00, which did not realize, him blaming the traffic. Last feedback was at 16:27 viz.: "just a bit of traffic to move clear then we there" There after nothing no contact. I then checked the so called invoice/quote thoroughly just to realize that the company name they used in fact belong to a maintenance company in North West and the address viz. "11 Hawk Street Montana is non- existent did not check whose VAT no is 903456532 as well as the phone no 0677047951. Funny enough the Uptasker account says that no quotes was received yet, so it is obvious that there are suppliers on their side that follow up leads outside of the system just to **** unaware people.
0 replies
32 months ago
Bop Shop fail to link my payment to a sales order demanding another payment
This company now trading under new name Bop Shop denies that they have received a Nedbank credit card payment made for a purchase on Tuesday the 15th of August 2023, although my Nedbank account was debited on the same day. They issued a ticket ##179511## after receiving my first query. I have spoken to one of their consultants regarding this issue (20 minutes airtime wasted) , who said that I must take up the issue with Nedbank since they haven’t released the payment. I called my bank (another 16 minutes airtime wasted) and their consultant assured me that the amount of R60 was definitely deposited in the relevant Bop Shop account for Mastercard payments with reference number Bop Shop 5179920009122931. He said trying to recover this money is going to take at least 7 days at a cost of R396 and said it’s not advisable and Bob Shop must sort out the issue on their side. Another couple of e-mails and yet another 10minutes airtime wasted another consultant just overheard my complaint but said that nothing can be done on their side to resolve the problem. He suggested that I make another Bop EFT payment to conclude the purchase. Obviously I'm not going to pay one cent more by making a Bop EFT as was suggested by the consultant. Due to the fact that I urgently needed a license key I bought it from another supplier, therefore I demand a refund from Bop Shop and the cancellation of order 22000866 and that I must not be tagged as a buyer that does not complete a sales order
0 replies
Review Distribution
5 Star
1 (5.2631578947368425%)
4 Star
0 (0%)
3 Star
3 (15.789473684210526%)
2 Star
4 (21.05263157894737%)
1 Star
11 (57.89473684210526%)