CE
Cape Escape
Unclaimed Business
CE
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
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Used this business recently? Share your experience to help others decide.
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Cas C
1 reviews | Active since Jan 2020
27 Nov 2024, 05:33
CAPE ESCAPE and TIMESHARE SERVICES fail to pay what's due to me
I have entrusted them to sell my timeshare some months ago. Early in November i was notified that there is a buyer for my unit I37 at Dikhololo. On the 6th of November 2024 one deborah@timeshareservices.co.za sent me as well as to nicky@capeescape.co.za the necessary paperwork to be completed in order for them to begin the transfer process, which I promptly signed and returned by e-mail. On the 7th she acknowledged receipt and requested my banking details, which I submitted the same day. On the 11th November 2024 Deborah sent the following message: "I am happy to announce that the transfer has now been completed. Proceeds will be paid over the next couple of days so please keep an eye out for that" On 19 November 2024 I notified her that I have not yet received the proceeds. On 20 November Deborah rep**** that my details are with the account department and payment is in process. WHAT A BLATANT LIE!!! 1! When I phoned her 3 days later (after no joy) and telling her that I am about to write a review on HP she begged me not to do it. UP TO THIS MOMENT 26 NOVEMBER 2024 AT 23H00 I HAVE NOT RECEIVED THE PROCEEDS OF THAT SALE AS PROMISED OVER AND OVER
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Cas C
1 reviews | Active since Jan 2020
27 Nov 2024, 05:33
CAPE ESCAPE and TIMESHARE SERVICES fail to pay what's due to me
I have entrusted them to sell my timeshare some months ago. Early in November i was notified that there is a buyer for my unit I37 at Dikhololo. On the 6th of November 2024 one deborah@timeshareservices.co.za sent me as well as to nicky@capeescape.co.za the necessary paperwork to be completed in order for them to begin the transfer process, which I promptly signed and returned by e-mail. On the 7th she acknowledged receipt and requested my banking details, which I submitted the same day. On the 11th November 2024 Deborah sent the following message: "I am happy to announce that the transfer has now been completed. Proceeds will be paid over the next couple of days so please keep an eye out for that" On 19 November 2024 I notified her that I have not yet received the proceeds. On 20 November Deborah rep**** that my details are with the account department and payment is in process. WHAT A BLATANT LIE!!! 1! When I phoned her 3 days later (after no joy) and telling her that I am about to write a review on HP she begged me not to do it. UP TO THIS MOMENT 26 NOVEMBER 2024 AT 23H00 I HAVE NOT RECEIVED THE PROCEEDS OF THAT SALE AS PROMISED OVER AND OVER
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Anonymous
1 reviews | Active since Jan 2020
22 Feb 2019, 13:48
scammers who take your money and give you nothing
Signed up for time shares with them fell behind on my levies received no telephone call from them no messages no correspondence nothing I then purchased POINTS TO THE VALUE OF R5000 from them and only to hear from them that they have cancelled my membership and I have forfeited my points to the value of R5000 now I hear they are selling my points to a new member this is a damn rip off . When I took out the membership they did not send a contract or any terms and conditions at all apparently the lady Karen at Cape Escape who is not so friendly by the way ( she is only friendly when she is taking your money)she advised this morning that you only receive terms and conditions upon requesting it , I have never ever heard such a load of rubbish in my life ever ......... so now I paid R5000 for absolutely nothing ......they are a bunch of scammers !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Anonymous
1 reviews | Active since Jan 2020
22 Feb 2019, 13:48
scammers who take your money and give you nothing
Signed up for time shares with them fell behind on my levies received no telephone call from them no messages no correspondence nothing I then purchased POINTS TO THE VALUE OF R5000 from them and only to hear from them that they have cancelled my membership and I have forfeited my points to the value of R5000 now I hear they are selling my points to a new member this is a damn rip off . When I took out the membership they did not send a contract or any terms and conditions at all apparently the lady Karen at Cape Escape who is not so friendly by the way ( she is only friendly when she is taking your money)she advised this morning that you only receive terms and conditions upon requesting it , I have never ever heard such a load of rubbish in my life ever ......... so now I paid R5000 for absolutely nothing ......they are a bunch of scammers !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
0
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Lourens E
1 reviews | Active since Jan 2020
10 Oct 2017, 03:49
Lacking basic customer service
Been dealing with this company for a while now. They simply ignore email requests. This frustrates me to the point of rudeness, only to be castigated - like she was my mother- by Karen Halverson for being boorish. Forgetting in all of this that they created the whole situation in the first place.
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|Replies (0)LE
Lourens E
1 reviews | Active since Jan 2020
10 Oct 2017, 03:49
Lacking basic customer service
Been dealing with this company for a while now. They simply ignore email requests. This frustrates me to the point of rudeness, only to be castigated - like she was my mother- by Karen Halverson for being boorish. Forgetting in all of this that they created the whole situation in the first place.
0
Replies (0)