scammers who take your money and give you nothing

Signed up for time shares with them fell behind on my levies received no telephone call from them no messages no correspondence nothing I then purchased POINTS TO THE VALUE OF R5000 from them and only to hear from them that they have cancelled my membership and I have forfeited my points to the value of R5000 now I hear they are selling my points to a new member this is a damn rip off . When I took out the membership they did not send a contract or any terms and conditions at all apparently the lady Karen at Cape Escape who is not so friendly by the way ( she is only friendly when she is taking your money)she advised this morning that you only receive terms and conditions upon requesting it , I have never ever heard such a load of rubbish in my life ever ......... so now I paid R5000 for absolutely nothing ......they are a bunch of scammers !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!