Cape Exotic Animal Hospital goes the EXTRA EXTRA mile

Cape Exotic Animal Hospital situated in Durbanville is the best Veterinary clinic in Cape Town by far. We appeared on their doorsteps distraught with a bunny who was in a very bad way, Chris was crying and I was blabbing and in a bad shape too. Our beautiful angel had taken a turn for the worst all of a sudden 12 o clock the night before and on a Sunday Night that late when this happened, we rushed him to the emergency unit.

We were told that Dr Bernice was the best for treating exotic and unusual animals like bunnies. I had seen her on the Espresso show and I knew that she had an excellent reputation. In fact everyone I knew sang her praises but to be honest I didn't have much hope as our boy couldn't move at all. Dr Bernice was excellent at dealing not only with our bun but also with us. He was admitted to ICU.

We were both incredibly impressed with how down to earth and humble she was. She showed a huge sense of empathy, compassion and humanity. In fact everybody at the practice was extremely kind and loving towards our boy. They genuinely treated him with sooo much love, patience and kindness. We received phone call updates daily, emails and all our questions were answered. We were never promised any sense of false hope and everything was explained to us very honestly.

Dr Bernice knew immediately what was wrong with him and she was able to treat him immediately. We did not have to explain that he is our child, best friend and loving family member as they treated him like absolute gold from the moment we walked in. She didn't know us or our bunny from a bar of soap so it was incredible to us how kind she was.

The love and respect that the Cape Exotic Animal Hospital has for animals is apparent and resonates in everything that they do. You can see a mile off that it is so much more than just a job to them and they really go the extra mile. Regardless of what the outcome had been, in our case we were incredibly blessed to have had such a good one, but either way the manner in which he was treated and the lengths, they will go to for an animal is really astounding. They treat every single animal with individual special love and care that is beyond anything we have ever seen.

Thank you to Dr Bernice van Huyssteen and all the staff at Cape Exotic Animal Hospital for saving our beautiful boy Columbus. We honestly can’t thank you enough. Please keep doing what you are doing and thank you for sharing your expertise, s****s, gift and talents with all the beautiful and special animals.