Thoroughly happy Fez in the flesh with Nocawe and Sis' Tam Tam

For some apparent reason lately I am struggling to find stellar service at most places I go to, although this recent experience I have had with Dr Matebese and her Receptionist Nocawe warmed my heart. Part of me being thoroughly happy with them both was the fact that I was able to speak my home language with them which genuinely just does so much for one inside (might I add, I am fluent in English). From the first day I started engaging with Dr Matebese on email she has been courteous, polite, patient, knowledgeable and just so kind with her sincere compliments. I first inquired some time last year about services offered to which she responded promptly (night time to be exact), fast forward to a year later I mail her again to tell her I am ready. She then puts me in touch with her pleasant PA who treats my partner and I with so much warmth. Patient with me, with my multiple change of visit dates, fast-forward to finally physically visiting their practice and meeting these wonderful ladies face to face for the first time. I was made to feel so comfortable when I asked for working space, warming of my lunch. We engaged with Nocawe and Dr Matebese so comfortably and laughed so much, I didn't want to leave and wanted to continue working at their premises even after my appointment - but I had to be a grown-up and leave. Thank you so much ladies for making me feel so welcomed, recognized and comfortable; you definitely hit the spot and I will surely be recommending you to friends and family in future. Much love, Fez in the flesh :)