CF
Cape Finest Guest House
Unclaimed Business
CF
Cape Finest Guest House
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#9
in Travel & Vacation
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Dorothy F
1 reviews | Active since Jan 2020
22 Feb 2024, 09:52
Shocking service and false advertising.
Do not use them. Helped a group of overseas guests book through this company. They paid for top class accommodation advertised through them, over R54 000 but got low budget instead, having had their money for months up ahead. Aircon not working, dirty underpants in bathroom, kitchen not stocked with cooking utensils or crockery, badly fitted curtains, the list goes on. It was an embarrassment. The companies attitude to the dilemma was shocking. Eventually after much fighting and emails back and forward, the group got one night free. Hardly worth it when a supposedly superior holiday was totally ruined. What a bad adverti*****t for Cape Town. Their Game Lodge experience in Gauteng area was exceptional.
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|Replies (0)DF
Dorothy F
1 reviews | Active since Jan 2020
22 Feb 2024, 09:52
Shocking service and false advertising.
Do not use them. Helped a group of overseas guests book through this company. They paid for top class accommodation advertised through them, over R54 000 but got low budget instead, having had their money for months up ahead. Aircon not working, dirty underpants in bathroom, kitchen not stocked with cooking utensils or crockery, badly fitted curtains, the list goes on. It was an embarrassment. The companies attitude to the dilemma was shocking. Eventually after much fighting and emails back and forward, the group got one night free. Hardly worth it when a supposedly superior holiday was totally ruined. What a bad adverti*****t for Cape Town. Their Game Lodge experience in Gauteng area was exceptional.
0
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Bonolo M
1 reviews | Active since Jan 2020
6 Jan 2022, 10:50
A nightmare from hell
On my last night at the property, my friend left me alone and I went out and have no recollection of the events that occurred. I contacted the property for video footage of my entry back as I believe it is possible that I was drugged/***ually assaulted. Initially the property care taker said I returned alone to the property and unlocked for myself, later he changed the story and stated that he actually opened for me thereafter I went to my room. All I requested from the property is footage so I can see the events as the occurred as I do not remember anything. They have informed me that they will not be releasing footage as it is unavailable even though they stated that it would be possible to retrieve it when I called. I smell foul play and will definitely be opening a case because if they as an organisation have nothing to hide, why are they refusing to provide video footage?
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Bonolo M
1 reviews | Active since Jan 2020
6 Jan 2022, 10:50
A nightmare from hell
On my last night at the property, my friend left me alone and I went out and have no recollection of the events that occurred. I contacted the property for video footage of my entry back as I believe it is possible that I was drugged/***ually assaulted. Initially the property care taker said I returned alone to the property and unlocked for myself, later he changed the story and stated that he actually opened for me thereafter I went to my room. All I requested from the property is footage so I can see the events as the occurred as I do not remember anything. They have informed me that they will not be releasing footage as it is unavailable even though they stated that it would be possible to retrieve it when I called. I smell foul play and will definitely be opening a case because if they as an organisation have nothing to hide, why are they refusing to provide video footage?
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