Capetown-Outfitters
Unclaimed Business
|1|17 Reviews (last 12 months)|This business does not respond to reviews
Capetown-Outfitters
Unclaimed Business
|1
17 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Capetown-Outfitters is facing serious credibility concerns from its customers. A recurring theme is that shoppers feel misled about the brand's South African identity, alleging that products are drop-shipped from overseas marketplaces at significant markups. Customers consistently mention receiving incorrect sizes, poor quality items, and in some cases nothing at all. Communication is repeatedly described as unresponsive, with shoppers struggling to reach support, secure refunds, or track orders. Trust, authenticity, and after-sales service emerge as the most damaging pain points across the feedback.
Performance(last 12 months):
Trustindex Rating
1.8NPS Score
-100Unlikely
TrustIndex
1.8
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|17 Reviews
Dec '25 - Aug '26
Recent reviews (17)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencePL
MB
Mary-Anne Bain
1 reviews | Active since Dec 2011
8 Apr 2026, 11:22
Buyer Beware
BEWARE…. This is a ****…they were Ava & Rose. They sold me the same cheap dresses at ******ionate prices that are advertised on this website.
Helpful (0)
|Replies (0)MB
Mary-Anne Bain
1 reviews | Active since Dec 2011
8 Apr 2026, 11:22
Buyer Beware
BEWARE…. This is a ****…they were Ava & Rose. They sold me the same cheap dresses at ******ionate prices that are advertised on this website.
0
Replies (0)AF
Alvin F
1 reviews | Active since Oct 2019
7 Mar 2026, 20:44
Fronting, selling cheap TEMU goods
Be aware They are Not a South African or even Cape Town based shop. They are just fronting and selling cheap TEMU and Hein pruducts from China, but at a massive premium (your package will come from Temu or Shein) You can order exact same items for fraction of the price dirrect on TEMU or SHEIN Don't get fooled
Helpful (0)
|Replies (0)AF
Alvin F
1 reviews | Active since Oct 2019
7 Mar 2026, 20:44
Fronting, selling cheap TEMU goods
Be aware They are Not a South African or even Cape Town based shop. They are just fronting and selling cheap TEMU and Hein pruducts from China, but at a massive premium (your package will come from Temu or Shein) You can order exact same items for fraction of the price dirrect on TEMU or SHEIN Don't get fooled
0
Replies (0)AB
JP
BB
Bert B
1 reviews | Active since Sept 2011
6 Feb 2026, 11:55
Watch Out - Be Aware
If I could give them 0 stars I would. They selll inferior plastic jewelry from China. The name and email address gives the impression that they are based and sell from SA. Stuff they sell for R500 not worth R3.00 in my opinion. Plastic and sent from China. Took weeks to get to me.
Helpful (0)
|Replies (0)BB
Bert B
1 reviews | Active since Sept 2011
6 Feb 2026, 11:55
Watch Out - Be Aware
If I could give them 0 stars I would. They selll inferior plastic jewelry from China. The name and email address gives the impression that they are based and sell from SA. Stuff they sell for R500 not worth R3.00 in my opinion. Plastic and sent from China. Took weeks to get to me.
0
Replies (0)CN
Colin N
1 reviews | Active since Apr 2015
4 Feb 2026, 14:45
WISH I COULD OPEN A POLICE CASE: MIGHT WELL DO
As noted by many other people.. This is a ****. Ordered a pair of earrings and a necklace . All FAR INFERIOR plastic *******. Did not even receive the necklace and pendant!!!!!
Helpful (0)
|Replies (0)CR
Chris R
1 reviews | Active since Mar 2009
13 Jan 2026, 11:41
Beware of these ************ people.
Absolutely disingenuous business. Show an AI photo of their shopfront in Cape Town which does not exist. They pay for adverts to draw you in and then sell you products they source from Temu. In my case I paid 8 times as much as the same product from Temu. The shipping is obviously from China so delivery takes several weeks, although you are led to believe the product is in stock in Cape Town. It gets worse! I ordered size 10 shoes and they sent a size 8. When it came to exchanging them, they wanted me to pay R300 for shipping for their mistake. No physical address, no phone number most likely because they are actually in China so National Consumer Commission can't touch them either.
Helpful (0)
|Replies (0)CR
Chris R
1 reviews | Active since Mar 2009
13 Jan 2026, 11:41
Beware of these ************ people.
Absolutely disingenuous business. Show an AI photo of their shopfront in Cape Town which does not exist. They pay for adverts to draw you in and then sell you products they source from Temu. In my case I paid 8 times as much as the same product from Temu. The shipping is obviously from China so delivery takes several weeks, although you are led to believe the product is in stock in Cape Town. It gets worse! I ordered size 10 shoes and they sent a size 8. When it came to exchanging them, they wanted me to pay R300 for shipping for their mistake. No physical address, no phone number most likely because they are actually in China so National Consumer Commission can't touch them either.
0
Replies (0)