

CapeFixAll
NPS Score
-100
Recommended: Unlikely
Sep '25 - Aug '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since May 2026
Good day I live in the northern suburbs of Cape Town and experienced very poor workmanship, after-service and communication from CAPEFIXALL. They were called out on 30/03/26 to fix my chest freezer of which the top half functioned properly, but the bottom half did not freeze - due to an apparent blockage in the system. Although their invoice, which was fully paid the same day, stated that the system was flushed and unblocked - as well as re-gassed, the compressor burned out a day afterwards. I raised several questions on the work done by them and asked as to the reason why the compressor blew out so soon afterwards, but did not get any response - just a quote for a new compressor. six emails from me between 11/4/6 and 11/5/26 on the matter went unanswered and promises of returning my calls when I did reach them telephonically, did not materialize. After 8 weeks the matter is still unresolved as I am unable to communicate with them in any way. A written report from another service provider who assessed the freezer, subsequently states that there are still restrictions in the system, preventing the gas from circulating properly through the system. also, the re-gassing was not done properly as the gas refrigerant was found to be beyond measures in the system and these will cause the compressor to run under strain and will lead to a burn-out. Trusting that your input might help to resolve this. Kind regards Z. Potgieter
1 reviews | Active since May 2026
Good day I live in the northern suburbs of Cape Town and experienced very poor workmanship, after-service and communication from CAPEFIXALL. They were called out on 30/03/26 to fix my chest freezer of which the top half functioned properly, but the bottom half did not freeze - due to an apparent blockage in the system. Although their invoice, which was fully paid the same day, stated that the system was flushed and unblocked - as well as re-gassed, the compressor burned out a day afterwards. I raised several questions on the work done by them and asked as to the reason why the compressor blew out so soon afterwards, but did not get any response - just a quote for a new compressor. six emails from me between 11/4/6 and 11/5/26 on the matter went unanswered and promises of returning my calls when I did reach them telephonically, did not materialize. After 8 weeks the matter is still unresolved as I am unable to communicate with them in any way. A written report from another service provider who assessed the freezer, subsequently states that there are still restrictions in the system, preventing the gas from circulating properly through the system. also, the re-gassing was not done properly as the gas refrigerant was found to be beyond measures in the system and these will cause the compressor to run under strain and will lead to a burn-out. Trusting that your input might help to resolve this. Kind regards Z. Potgieter
1 reviews | Active since Dec 2011
We paid over R900 for a fridge repair, but the technician appeared to only defrost the unit instead of properly diagnosing and fixing the issue. Since their visit, the fridge has completely stopped cooling and is now in a worse condition than before. It has been over two weeks with no resolution. As a result, we have had to throw away spoiled food repeatedly due to the fridge not functioning. We are extremely disappointed in the workmanship and lack of accountability. We paid for a professional repair service and were left with a non-functioning appliance. We expect this matter to be resolved urgently.
1 reviews | Active since Dec 2011
We paid over R900 for a fridge repair, but the technician appeared to only defrost the unit instead of properly diagnosing and fixing the issue. Since their visit, the fridge has completely stopped cooling and is now in a worse condition than before. It has been over two weeks with no resolution. As a result, we have had to throw away spoiled food repeatedly due to the fridge not functioning. We are extremely disappointed in the workmanship and lack of accountability. We paid for a professional repair service and were left with a non-functioning appliance. We expect this matter to be resolved urgently.
Hellopeter has tracked CapeFixAll across 6 reviews. CapeFixAll hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used CapeFixAll? Write a review to help others decide.