Ex advisor of CAPITA 02

Good day

I have worked for a company called CAPITA FULL CIRCLE for a duration of 5 years and 7 months I have received my documents to claim my PROVIDENT FUND on the 8/12/2023 I had a duration of 3 working days to submit the documents whereby it was submitted on the 12/12/2023.

I then received an automated reply back that confirming that the documents was received and it will be processed shortly.

On the 4/01/2023 I send an email to the person that said me the documents asking for a breaking down of the amount as the amount R4669.80 does not add up for a service of 5 years and 7 months. Till today I have not received any response.

I would like to know why this takes so long as this documents was send on the 12/12/2023 and on the 08/01/2024 I received I text confirming that all documents was received and it will take 4 weeks for processing. This is so pathetic to know that you work for a company for so long and that is the amount that you receive for 5 years and to top it all off you have to wait 8 weeks what a joke I will never ever recommend anyone to work at Capita they do not know the meaning of word value to the employees