1 reviews | Active since Member
Capital Air KZN has zero after sales service. YOUR tech was here three times, replaced my pc boards, still broken. My tech brought it in to you to test, causing paintwork that is new to be redone. It took a week for you to say "nothing wrong" while I had a hole in my wall and clearly no aircon. My tech eventually got it back and PC boards were the original ones????? The error was back and it was your cheap and nasty comms cable... I engaged with your after sales and you had no idea so had the audacity to inform me in caps, "OUR TECHNICIAN WILL NOT RETURN, YOUR CLIENT IS RUDE"....... I was the client at home and was not rude, but your tech informed me that you are the worst people to deal with. I called 3 other well known aircon companies and they refuse to touch AUX because you have attitude and your family run business is shocking. I have had it sorted bot NO THANKS TO YOU. Your after sales consultant is the rude one, I have the entire chat!!!!!! Never ever will I buy another AUX