Capital zimbali

I was shocked at the way my booking was handled. I made a booking on the phone with Zama for a family suite which she said was on special for 2300. I made my way to the hotel with my kids and when I got there the hotel refused to honor the booking because they said Zama made a mistake. I was left with no accommodation at night with my kids. People be careful with this hotel they can change your booking upon arrival. Neliswa the manager didn’t even care I had small children. Not right guys