worksmanship and customer service is zero!

Dec 2025 Kia picanto was booked for a major service. two days before the booking the car didnt start. put it on a flat bed and booked in. a week later I was told theres no compression and that the piston rings had to be replaced. Received the car on 3 January 2026 and drove it in for 1000km, a day before the booked oil change, the car again didnt want to start. a new timing chain was fitted and a week later the car leaked oil. this time the crank seal was the reason. In all of my correspondence I had to follow up. I never heard from them unless I had to pay. the reception is useless, You have to call 8 times before they answer but when you are physically there, reception does nothing. The only reason I still go back is because the work is under warranty. Customer service is non-existent. Workmanship is really bad. The franchise owners waltz in and out of the place and wouldn't give me a courtesy call to apologize for the bad service. Don't fall for the "cheap" ads, they will nail you on other things. They gave me a quote on brakes after doing a 70 point check for R14K for a car with drums and two front discs, My mercedes cost less than half to replace all four discs and pads. they're a *******!