The wheels are coming off.

I have been subscribed to Car magazine from 1990. I see they are ignoring all the reports on Hellopeter. That fits in perfectly with how they operate. Only communication from them is an automated email once a month asking "did you receive the magazine?" That is it then for a month. Does not matter what you answer or even did you receive the magazine or not. No reply or trying to fix any problem. After more than 30 years (and I still have all those magazines) I am now starting to have missing issues out of my collection. Hope someone wakes up soon, because if it does not change for the better, I will not renew my subscription when it runs out.