CM
Car Movers Sa
Unclaimed Business
CM
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencetS
tom S
1 reviews | Active since Jan 2020
19 Apr 2021, 05:45
terrible service
terrible service lies lies and more lies paid Monday was told will collect Tuesday will deliver in cape town Thursday latest Friday wed still not collected no answering of phone at all 20 phone calls no answer then Thursday the driver arrives at the garage to collect the car no car trailer no truck broken down they were told to come back with car trailer witch they did 2 hours later i finally got my car on the Sunday 6 days later the truck had then done a round rout East London PE Cape Town STORYS APON STORYS PAT bad telephone service unfortunately with watsup we can see you online yet you don't reply disgusting service
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tom S
1 reviews | Active since Jan 2020
19 Apr 2021, 05:45
terrible service
terrible service lies lies and more lies paid Monday was told will collect Tuesday will deliver in cape town Thursday latest Friday wed still not collected no answering of phone at all 20 phone calls no answer then Thursday the driver arrives at the garage to collect the car no car trailer no truck broken down they were told to come back with car trailer witch they did 2 hours later i finally got my car on the Sunday 6 days later the truck had then done a round rout East London PE Cape Town STORYS APON STORYS PAT bad telephone service unfortunately with watsup we can see you online yet you don't reply disgusting service
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Anonymous
1 reviews | Active since Jan 2020
9 Feb 2021, 10:53
Terrible Service - Do not use
Terrible service!!!!!!!!! In December 2020 Car movers sa was supposed to transport my vehicle from Cape Town to Johannesburg, 3 days later with numerous excuses heard and lies told to me by Pat Halder, i requested a refund which Pat agreed to and asked we send a email request. In her response to my request she then said the refund will be done the week of the 25th Jan 2021 as her "finance department was closed". To do date I have not received my money back as Pat continues providing excuses and apparently not knowing why the refund has not yet been done by the owner! Eventually I managed to get hold of the owner Kiren Kalyan, who said to me he had no knowledge of my refund request and would follow up on this and get back to me on the same day (28th Jan 2021), and yet again still I have not received any feedback or my money. Now my calls and emails are getting ignored, this is frustrating ! I will never recommend this company to anyone they are useless !
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Anonymous
1 reviews | Active since Jan 2020
9 Feb 2021, 10:53
Terrible Service - Do not use
Terrible service!!!!!!!!! In December 2020 Car movers sa was supposed to transport my vehicle from Cape Town to Johannesburg, 3 days later with numerous excuses heard and lies told to me by Pat Halder, i requested a refund which Pat agreed to and asked we send a email request. In her response to my request she then said the refund will be done the week of the 25th Jan 2021 as her "finance department was closed". To do date I have not received my money back as Pat continues providing excuses and apparently not knowing why the refund has not yet been done by the owner! Eventually I managed to get hold of the owner Kiren Kalyan, who said to me he had no knowledge of my refund request and would follow up on this and get back to me on the same day (28th Jan 2021), and yet again still I have not received any feedback or my money. Now my calls and emails are getting ignored, this is frustrating ! I will never recommend this company to anyone they are useless !
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Nkoni M
1 reviews | Active since Jan 2020
23 Feb 2020, 04:38
FRAUDULENT! UNPROFESSIONAL! THIEVES!
Do not! Do not! Give your money to these people! I paid to move a car from Pretoria to Cape town, they were supposed to fetch the car on a Tuesday, when the day came they did not call or let alone answer phone callso or messages! Wednesday I decided to go to their offices! Upon arrival I was methinking by Pat who gave me excuses, the same,me excuses I read about here! "The truck broke down as it was leaving the yard" and that she had no control of that. What ****ed me off is how rude she was saying it as if I did not pay her my money! They did not even have the decency to call and apologise and also arrange another date. She said the truck is being fixed and will collect the car later that day. At this point I was even skeptical about handing over my very new car to these people. Wednesday night came and they did not come fetch the car, I had to fly our that Friday and needed the car by Monday and at this point it was quite clear that I am dealing with a very UNPROFESSIONAL UNGOVERNABLE AND FRAUDULENT company. Thursday morning I went back to their offices to ask for a refund, Pat said it would take 7-10 working days. It's the 4th week now and I still haven't received my money! The owner Kirn does not reply to emails or take calls! They think they can steal from people and just walk away! This time they played the wrong woman! I will be escalating the matter with my lawyer now. I am also going to expose them on national television! People must know that thus company is a fraud! Please do not give them your money! Rather go with companies that are well known like auto freight and Biddulph. Don't give these opportunists your money!
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Nkoni M
1 reviews | Active since Jan 2020
23 Feb 2020, 04:38
FRAUDULENT! UNPROFESSIONAL! THIEVES!
Do not! Do not! Give your money to these people! I paid to move a car from Pretoria to Cape town, they were supposed to fetch the car on a Tuesday, when the day came they did not call or let alone answer phone callso or messages! Wednesday I decided to go to their offices! Upon arrival I was methinking by Pat who gave me excuses, the same,me excuses I read about here! "The truck broke down as it was leaving the yard" and that she had no control of that. What ****ed me off is how rude she was saying it as if I did not pay her my money! They did not even have the decency to call and apologise and also arrange another date. She said the truck is being fixed and will collect the car later that day. At this point I was even skeptical about handing over my very new car to these people. Wednesday night came and they did not come fetch the car, I had to fly our that Friday and needed the car by Monday and at this point it was quite clear that I am dealing with a very UNPROFESSIONAL UNGOVERNABLE AND FRAUDULENT company. Thursday morning I went back to their offices to ask for a refund, Pat said it would take 7-10 working days. It's the 4th week now and I still haven't received my money! The owner Kirn does not reply to emails or take calls! They think they can steal from people and just walk away! This time they played the wrong woman! I will be escalating the matter with my lawyer now. I am also going to expose them on national television! People must know that thus company is a fraud! Please do not give them your money! Rather go with companies that are well known like auto freight and Biddulph. Don't give these opportunists your money!
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Rene V
1 reviews | Active since Jan 2020
7 Jan 2020, 13:16
Extremely frustrating, rude and unacceptable service. We would NOT recommend this company to anyone for any reason.
At the end of 2019 my boyfriend and I were looking to transport our two cars from CPT to JHB. We wanted the transportation to include insurance - most companies did not include this. After a suggestion to contact Car Movers as they offer insurance, we did. We accepted their quote and we were required to pay the full amount upfront. It was agreed that the cars would be collect on Friday 29 November 2019. The cars were collected on this day but only after 21H00 in the evening. Upon collection, everything was in order and we loaded the cars and saw them off on Friday night the 29 November 2019. The drivers then told us that they would be leaving the very next day, on Saturday, after 2 more collections and that we could expect our cars to be delivered on the Sunday. When Sunday arrived, we had to contact the company in order to get an update on where the cars were - we were then told that it would not be Sunday but in fact Monday. When Monday arrived we had to once again contact them for an update as to where our cars were. We waited the entire day for the cars only to be informed that the cars would actually be arriving on Tuesday morning, 03 December 2019. Tuesday morning came and, yet again, our cars were not delivered. We then had to wait until Tuesday afternoon to receive our cars. When the cars got off the trailer we did an inspection and it was during this inspection that we noticed that the one car had been broken into. The passenger seat was dirty and there were muddy fingerprints on the inside of the door which indicates that somebody had been sitting in the car. The phone charging cable (which was in the glove compartment when the cars were loaded onto the truck) was plugged into the car's power point which further indicates that somebody was sitting in the car and charging their cellphone (the car needs to be switched on in order for the charger to work - only the 2 drivers had access to the car keys). In addition to this, we noticed that a pair of sunglasses, an umbrella, a hand cream, several pens and some lose change were gone and to top it all off x2 packets of sweets were eaten and the empty packets left empty in the car. Upon inspecting the second car, we noticed some things were missing too. The drivers seemed to know nothing about these break ins. Although the company advises that no valuables should be left in the car, and although nothing left in the car and stolen was of great value, it is very upsetting that this invasion of privacy and private property happened. What was more upsetting was the fact that we were told that the cars were on the road the ENTIRE time after they were collected. This information was in fact untrue as the drivers told us that the cars stayed stationary at an Engen garage in Cape Town over the weekend while they waited to collected other cars - this apparently only took place on Sunday. If collection could only happen on Friday, we believe the cars should have been behind a secure gate during all stationary periods. We also do not understand why the cars were not locked in order to prevent something like this from happening. The drivers confirmed that the vehicles were unlocked the entire journey despite the fact that the drivers had the keys and could have locked the cars at any point. We also noticed several small scratches on the Citroen that are not evident on the 'before' photos that we took (some advice - always take 'before' photos!). We then phoned and emailed Car Movers and even sent photos for proof - this was on 03 December 2019. 1 staff member, Pat, whom we had dealt with from the beginning as well as the 2 owners (Kiren and Martin) have been cc'ed into all correspondence. Since then, we have sent over 6 follow up emails - none of which have been replied to. We have called countless times. Initially the calls were answered and excuses of sick staff members were given as a reason for no-one replying to the emails. When following up again, the staff member was rude and put down the phone. Since then, calls have been ignored but when we call on a new number that they do not recognize, the call is answered. Once answered, an excuse is given but nothing in writing and no progress has been made since - it has been over a month now. It seems that no-one at this company has the audacity, dignity and/or respect to reply to customers who have paid in full for a service is simply unacceptable. Our money has been taken and our issue not dealt with. We would strongly advise AGAINST using this company for any purpose.
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Rene V
1 reviews | Active since Jan 2020
7 Jan 2020, 13:16
Extremely frustrating, rude and unacceptable service. We would NOT recommend this company to anyone for any reason.
At the end of 2019 my boyfriend and I were looking to transport our two cars from CPT to JHB. We wanted the transportation to include insurance - most companies did not include this. After a suggestion to contact Car Movers as they offer insurance, we did. We accepted their quote and we were required to pay the full amount upfront. It was agreed that the cars would be collect on Friday 29 November 2019. The cars were collected on this day but only after 21H00 in the evening. Upon collection, everything was in order and we loaded the cars and saw them off on Friday night the 29 November 2019. The drivers then told us that they would be leaving the very next day, on Saturday, after 2 more collections and that we could expect our cars to be delivered on the Sunday. When Sunday arrived, we had to contact the company in order to get an update on where the cars were - we were then told that it would not be Sunday but in fact Monday. When Monday arrived we had to once again contact them for an update as to where our cars were. We waited the entire day for the cars only to be informed that the cars would actually be arriving on Tuesday morning, 03 December 2019. Tuesday morning came and, yet again, our cars were not delivered. We then had to wait until Tuesday afternoon to receive our cars. When the cars got off the trailer we did an inspection and it was during this inspection that we noticed that the one car had been broken into. The passenger seat was dirty and there were muddy fingerprints on the inside of the door which indicates that somebody had been sitting in the car. The phone charging cable (which was in the glove compartment when the cars were loaded onto the truck) was plugged into the car's power point which further indicates that somebody was sitting in the car and charging their cellphone (the car needs to be switched on in order for the charger to work - only the 2 drivers had access to the car keys). In addition to this, we noticed that a pair of sunglasses, an umbrella, a hand cream, several pens and some lose change were gone and to top it all off x2 packets of sweets were eaten and the empty packets left empty in the car. Upon inspecting the second car, we noticed some things were missing too. The drivers seemed to know nothing about these break ins. Although the company advises that no valuables should be left in the car, and although nothing left in the car and stolen was of great value, it is very upsetting that this invasion of privacy and private property happened. What was more upsetting was the fact that we were told that the cars were on the road the ENTIRE time after they were collected. This information was in fact untrue as the drivers told us that the cars stayed stationary at an Engen garage in Cape Town over the weekend while they waited to collected other cars - this apparently only took place on Sunday. If collection could only happen on Friday, we believe the cars should have been behind a secure gate during all stationary periods. We also do not understand why the cars were not locked in order to prevent something like this from happening. The drivers confirmed that the vehicles were unlocked the entire journey despite the fact that the drivers had the keys and could have locked the cars at any point. We also noticed several small scratches on the Citroen that are not evident on the 'before' photos that we took (some advice - always take 'before' photos!). We then phoned and emailed Car Movers and even sent photos for proof - this was on 03 December 2019. 1 staff member, Pat, whom we had dealt with from the beginning as well as the 2 owners (Kiren and Martin) have been cc'ed into all correspondence. Since then, we have sent over 6 follow up emails - none of which have been replied to. We have called countless times. Initially the calls were answered and excuses of sick staff members were given as a reason for no-one replying to the emails. When following up again, the staff member was rude and put down the phone. Since then, calls have been ignored but when we call on a new number that they do not recognize, the call is answered. Once answered, an excuse is given but nothing in writing and no progress has been made since - it has been over a month now. It seems that no-one at this company has the audacity, dignity and/or respect to reply to customers who have paid in full for a service is simply unacceptable. Our money has been taken and our issue not dealt with. We would strongly advise AGAINST using this company for any purpose.
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Agatha D
1 reviews | Active since Jan 2020
22 Dec 2019, 07:57
Pleasurably Satisfied
Very pleased with their services. After payment car was picked up within 24 hours. I was in a hurry and one guy alone loaded the non-running vehicle on the flatbed in pouring rain. Delivery within a week. Thanks Pat and team.
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Agatha D
1 reviews | Active since Jan 2020
22 Dec 2019, 07:57
Pleasurably Satisfied
Very pleased with their services. After payment car was picked up within 24 hours. I was in a hurry and one guy alone loaded the non-running vehicle on the flatbed in pouring rain. Delivery within a week. Thanks Pat and team.
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Stacey S
1 reviews | Active since Jan 2020
19 Dec 2016, 13:12
Fraudsters
<p>I used this company to transport my vehicle from Jhb to Cape Town. 20 days from the date my car was collected in Jhb, it had still not arrived in Cape Town. Every single day the owner had another excuse as to why it had not arrived. He was rude and told me to F^%& off when I told him i was going to report it as stolen. I eventually got the police involved and had my vehicle removed off their UNROADWORTHY truck. Do NOT use this company for anything. Please also look on Facebook for other reported incidents. The owner Martin Grimes also operates under the alias Ian Smith. DO NOT USE THIS COMPANY.</p>
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Stacey S
1 reviews | Active since Jan 2020
19 Dec 2016, 13:12
Fraudsters
<p>I used this company to transport my vehicle from Jhb to Cape Town. 20 days from the date my car was collected in Jhb, it had still not arrived in Cape Town. Every single day the owner had another excuse as to why it had not arrived. He was rude and told me to F^%& off when I told him i was going to report it as stolen. I eventually got the police involved and had my vehicle removed off their UNROADWORTHY truck. Do NOT use this company for anything. Please also look on Facebook for other reported incidents. The owner Martin Grimes also operates under the alias Ian Smith. DO NOT USE THIS COMPANY.</p>
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Andre V
1 reviews | Active since Jan 2020
21 Jun 2015, 19:20
Good, reliable service received
Jacob is the contact person who arranged to have my car transported from Joburg to CTN.<br> The staff, especially Jacob, was efficient, effective and kept me in the know quoting, till the day the car was delivered, safely in CTN.<br> Thanks for great, efficient, effective and well priced service.
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Andre V
1 reviews | Active since Jan 2020
21 Jun 2015, 19:20
Good, reliable service received
Jacob is the contact person who arranged to have my car transported from Joburg to CTN.<br> The staff, especially Jacob, was efficient, effective and kept me in the know quoting, till the day the car was delivered, safely in CTN.<br> Thanks for great, efficient, effective and well priced service.
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