Active since Sep 2016
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4 reviews63 months ago
Terrible Service - Do not use
Terrible service!!!!!!!!! In December 2020 Car movers sa was supposed to transport my vehicle from Cape Town to Johannesburg, 3 days later with numerous excuses heard and lies told to me by Pat Halder, i requested a refund which Pat agreed to and asked we send a email request. In her response to my request she then said the refund will be done the week of the 25th Jan 2021 as her "finance department was closed". To do date I have not received my money back as Pat continues providing excuses and apparently not knowing why the refund has not yet been done by the owner! Eventually I managed to get hold of the owner Kiren Kalyan, who said to me he had no knowledge of my refund request and would follow up on this and get back to me on the same day (28th Jan 2021), and yet again still I have not received any feedback or my money. Now my calls and emails are getting ignored, this is frustrating ! I will never recommend this company to anyone they are useless !
0 replies
115 months ago
Bad Service
<p>On the 12th of September, Vumatel laid some cables at Carmel Avenue in Northcliff. The work was completed within 2 weeks, but when the contractors left, everything was in shambles. There were bricks lying around, open holes in the ground, cement bags lying around and the grass has been destroyed… Us as residents, ended up having to clear it up ourselves, My sprinkler system, which was just repaired before that time, was also damaged in the process. </p> <p>Since the 29th of September, we contacted them numerous times, requesting them to install new grass and to repair the sprinklers, We received a response from Mr John Rogers from Vumatel responded "l will speak to our teams on the ground and get this sorted for you during next week."<br /> </p> <p>On the 26th of October, we again requested feedback. The following was the response from them. "The project manager has informed me that the block is still currently in build and they are aware of the issue and are attending to it. I will continue to push from my side to get this resolved<br /> Nathan Ernest Vumatel"</p> <p>Nathan who is the area manager, came out to my house about 2 weeks ago to see what the damages was. We were informed that they will fix the problem. This morning we spoke to Nathan again for about the 4th time, and according to him, the contractor is still busy working on the block and he will make a priority to repair the grass as well as the one broken sprinkler as soon as they get to my street. This is the same answer we have received for the past month.</p> <p>This has been going on for more than a 3 months, e-mail after e-mail phone call after phone call. Every time the same story. Everything is still the same. This is seriously very bad service</p>
105 replies
115 months ago
Bad Service
<p>In July, Huawei installed some cables at Carmel Avenue in Northcliff. After the work was completed, the grass was destroyed and my sprinkler system, was damaged.</p> <p><br /> We contacted them numerous times, requesting them to install new grass and to repair the sprinklers, but never got any response from them. I then had to get other people out to come and fix my sprinkler system. I then got hold of a gentleman by the name of name, Brent whom I contacted and explained the whole situation. He then said that they will gladly install new grass & refund me, I should just forward him the invoice.</p> <p>On the 08th of September, we forwarded the mail to him and he said that I will be reimbursed on the 6th of October. There was no reimbused money in my account on the 12th and we again phoned Brent, who said that he will forward it on to his office again as he thought that it has been resolved, and will get back to me. On the 14th, he still didn't get back to us, and when we contacted him, he said that he will follow up again and get back to us, which he never did. When I contacted him again on the 28th of October, he said that the person doing the payments, is off ill. </p> <p> </p> <p>This has been going on for more than a 3 months, e-mail after e-mail phone call after phone call. Every time a different story yet nothing gets done about it. They are useless. </p>
0 replies
117 months ago
Bad Service
<p>We have tried contacting Aeonova 360 Management Services numerous times regarding Fibre Optic Cables that they have installed in our area, onced they completed the installation they left open 2 holes and damaged my sprinkler system. We were given an email address for Brent Strader, to whom we have sent numerous emails, but have not recieved any feedback from them as yet. This is very unprofessional service.</p>
0 replies
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