Extremely Poor Service & ********* Practices

I recently took my car for a major service at Car Service Eloff Street, and the experience was shocking.

The diagnostic report falsely claimed my cam belt needed replacing, even though it was replaced in Dec 2024 and the car has done less than 2,000 km since. When I raised this, the mechanic dismissed it without reason—clear misrepresentation and an attempt to charge for unnecessary work. I was quoted ±R1,000 for a rear wheel bearing and another R1,000 for labour, despite bearings costing far less. This feels like exploitation of customers who aren’t mechanically savvy. Worst of all, after collecting my car, the oil warning light came on twice—something that never happened in 10+ years of ownership. This suggests poor servicing or negligence, creating a safety risk. This experience has destroyed my trust in this service center. I expect transparency, accountability, and corrective action. If unresolved, I will escalate to MIOSA. Avoid this place if you value honesty and proper workmanship!