CS
Car Service City - Eloff
Unclaimed Business
CS
Car Service City - Eloff
Unclaimed Business
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#23
in Transportation & Logistics
NPS Score
-100
Recommended: Unlikely
Review Distribution
3|2 Reviews
May '25 - Apr '26
5(50%)
4(0%)
3(0%)
2(0%)
1(50%)
5(50%)
4(0%)
3(0%)
2(0%)
1(50%)
Frequently Asked Questions About Car Service City - Eloff
Car Service City - Eloff has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Car Service City - Eloff across 2 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMM
Mandla M
1 reviews | Active since Jan 2020
9 Dec 2025, 08:03
Extremely Poor Service & ********* Practices
I recently took my car for a major service at Car Service Eloff Street, and the experience was shocking. The diagnostic report falsely claimed my cam belt needed replacing, even though it was replaced in Dec 2024 and the car has done less than 2,000 km since. When I raised this, the mechanic dismissed it without reason—clear misrepresentation and an attempt to charge for unnecessary work. I was quoted ±R1,000 for a rear wheel bearing and another R1,000 for labour, despite bearings costing far less. This feels like exploitation of customers who aren’t mechanically savvy. Worst of all, after collecting my car, the oil warning light came on twice—something that never happened in 10+ years of ownership. This suggests poor servicing or negligence, creating a safety risk. This experience has destroyed my trust in this service center. I expect transparency, accountability, and corrective action. If unresolved, I will escalate to MIOSA. Avoid this place if you value honesty and proper workmanship!
Helpful (0)
|Replies (0)MM
Mandla M
1 reviews | Active since Jan 2020
9 Dec 2025, 08:03
Extremely Poor Service & ********* Practices
I recently took my car for a major service at Car Service Eloff Street, and the experience was shocking. The diagnostic report falsely claimed my cam belt needed replacing, even though it was replaced in Dec 2024 and the car has done less than 2,000 km since. When I raised this, the mechanic dismissed it without reason—clear misrepresentation and an attempt to charge for unnecessary work. I was quoted ±R1,000 for a rear wheel bearing and another R1,000 for labour, despite bearings costing far less. This feels like exploitation of customers who aren’t mechanically savvy. Worst of all, after collecting my car, the oil warning light came on twice—something that never happened in 10+ years of ownership. This suggests poor servicing or negligence, creating a safety risk. This experience has destroyed my trust in this service center. I expect transparency, accountability, and corrective action. If unresolved, I will escalate to MIOSA. Avoid this place if you value honesty and proper workmanship!
0
Replies (0)NN
Nozipho N
1 reviews | Active since Jan 2020
29 May 2025, 14:16
Impressed by the Service – Especially Cathrine
I recently took my car in for repairs at Eloff Street, and the experience was nothing short of amazing! The team knows exactly what great customer service is. They handled everything for me ,from calling my insurance to giving me constant updates throughout the entire process. When I got my car back, it was in excellent condition clean and with all the repairs done properly and professionally. I truly appreciate the attention to detail and care they put into their work. A special shout-out to Cathrine her customer service is on another level! She's friendly, professional, and always kept me in the loop. Honestly, she’s the best! Thank you to the entire Eloff Street team. I’ll be recommending you again and again!
Helpful (0)
|Replies (0)NN
Nozipho N
1 reviews | Active since Jan 2020
29 May 2025, 14:16
Impressed by the Service – Especially Cathrine
I recently took my car in for repairs at Eloff Street, and the experience was nothing short of amazing! The team knows exactly what great customer service is. They handled everything for me ,from calling my insurance to giving me constant updates throughout the entire process. When I got my car back, it was in excellent condition clean and with all the repairs done properly and professionally. I truly appreciate the attention to detail and care they put into their work. A special shout-out to Cathrine her customer service is on another level! She's friendly, professional, and always kept me in the loop. Honestly, she’s the best! Thank you to the entire Eloff Street team. I’ll be recommending you again and again!
0
Replies (0)