1 reviews | Active since Member
This place is ************** to woman. Had my vehicle service here with absolutely nothing wrong with my car. My car started making a strange sound only when it was hot, I took my vehicle back explain to the guy and told them you can only hear it when the car is hot. They kept my vehicle the whole day to be told they can't hear the noise and my car is fine and made me feel like a dumb woman. I fetched my vehicle and again it made the noise. I took my car the next day to a different place for a second opinion. To which the gentleman contacted car service city to tell them there is something wrong with my car. They then wanted to now fix my car, why cause another man told you? They told me to bring the car back the Saturday. On my way back to my office with my colleague, I turned into a street and my car cut out and lost control over my steering. Thankfully there where no vehicles in the road parked in the parkings as I would of taken them out. Phone these people to come fetch my car and fix it. They collected my car and had a look at it eventually properly to be told my water pipe has burst and going to cost me R3000 to fix. I am beyond mad at this as remember there was nothing wrong with my car the day before when I took it in and they brushed me off like a stupid female and sent me on my way telling me it is fine to drive. I could have blown my car up if I did not get a second opinion. I was told my car will be ready Monday as they must order the parts. Saturday I spoke to the so called manager at the branch who told me my car was fine to drive to raise my concern about shoving me away like a stupid female. To be told your car is fixed but can only get it Monday cause the branch where my car is, is closed! They have made me sit the whole weekend without a vehicle when if they had actually checked my vehicle like I told them to I wouldn't have sat the whole weekend with a car. This "manager" said he would find out about my car and get back to me. Needless to say he never phoned back. I will not leave this alone as I feel how they treat me as a woman who knows nothing about vehicles, shoved me away the first time I went back to them. And the fact that the manager felt he did not need to contact me back on Saturday, this I will not leave. Ladies DO NOT use this place. They think we are stupid and have no idea about the vehicles we drive every day.
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