Poor Customer Service

Worse of the worst to the baddest service ever. I took my car on Friday (07/03/2025) @ 07:00 to check the leaking and do service. Only for them to wattsup me @ 13:30 to say they found the problem and I gave them go ahead to fix it. Since then no one contacted me on the progress of the car, it slept there without communication. On Saturday I tried to call without reaching them, I ender going there only to be told that they can't release my car until Monday since the technician who was fixing it is off duty. Couldn't he finish the job if he knew he's not going to be in the following day?

I had to insist on taking my car by force without paying, it's then that they requested the other technician whom at first they said he's not available to come and test my car.

This shows poor professionalism and customer care. No one answers the call nor responds to the wattsup. The front lady had the nerve to tell me that she was not aware of the wattsup messages sent. It's like they're not trained to deal with customers.