Marric Service Centre Tzaneen, avoid them at ALL COSTS!!!!! They are pathetic.

Since our review in April 2021, this nightmare is far from over. Marric Service Centre and Autozone, based in Tzaneen, have now acknowledged liabilty for the incorrect and faulty alternator that was supplied by Autozone and installed by Marric Service Centre. We have out of the blue received a brand new alternator that we had to collect at Postnet. It was sent by Marric Service Centre without any communication from them whatsoever. Autozone informed us via e-mail that the alternator returned to them indeed tested as faulty hence the new alternator that they provided directly to Marric Service Centre under warrantee.

The alternator cost R1500 if you buy it directly from Autozone but we were charged an astronomical R5677.20 by Marric Service Centre for the identical alternator and they ALSO added an unspecified labour charge to install such alternator. Total labour charge on their Invoice of R32,013.75 amounts to R4500, believe it or not.

Bottom line, we were stranded in George because of this faulty alternator and accordingly obliged to incur total costs in the amount of R5800 in order to get a new alternator installed in our vehicle. What must we now do with another, rubbish "MACHINA" alternator? We can't return it for cash to Autozone anywhere as we don't have an Invoice for it so we are sitting with a brand new alternator that is useless to us. And Marric Service Centre and Autozone are sitting back smiling because "they" "honoured" the warrantee by sending us a replacement "alternator."

It is most pathetic and totally unacceptable to any person with a single brain cell.

So there is no dispute anymore, Autozone and Marric admitted that the alternator provided and installed by them was indeed faulty and that we were correct in having another alternator installed in George where we were stranded.

Accordingly we tender the alternator back to Autozone, we will deliver it to the nearest branch to us, after we have received a payment from Marric Service Centre alternatively Autozone Tzaneen in the total amount of R5800 as set out above.

The above actions by Marric and Autozone are totally unethical and one of the reasons why Autozone is regarded as the worst possible shop you can go to in order to buy anything that they supply for vehicles etc. EVERY SINGLE item that you can obtain from Autozone is absolutely rubbish and the cheapest stuff made in China that money can buy.

And Marric install this rubbish that the buy from Aoutozone and charge the same that a proper alternator really cost.

So avoid Autozone shops all over the country and Marric Service Centre In Tzaneen, they sell and install rubbish and have no business ethics on top of it. We will continue with our quest to get our money back from the mentioned entities as they are trying to get away with daylight robbery.

The citizens of SA must take more time to demand good, proper and ethical services and goods from the businesses in our wonderfull country as we are all suffering the same fate, even from our cANCer government.

We must all take a stand together, it is the only way forward.