CarFlexi.com
Claimed Business
|1.9|13 Reviews (last 12 months)|This business does not respond to reviews
CarFlexi.com
Claimed Business
|1.9
13 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, CarFlexi.com receives a sharply divided response from its users. A recurring theme among dissatisfied customers is confusion around booking fees, with many feeling misled into believing they had paid for the rental itself rather than a separate service charge. Complaints frequently mention difficulty securing refunds, lack of contact channels, and disputes involving partner rental agencies. Conversely, some customers consistently mention smooth bookings, competitive pricing, and reliable vehicle collection, particularly on international trips, expressing loyalty after multiple positive experiences with the platform.
Performance(last 12 months):
Review Distribution
1.9|13 Reviews
Jul '25 - Jun '26
Recent reviews (13)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceEF
Edgar F
1 reviews | Active since Jan 2020
8 Apr 2026, 09:12
TATA AMACHANCE - Bad Company to deal with
Tata ama Chance , this company will rip you and pretend its legal way We Booked vehicle 11h00 but signed the document 10h40 and they booked an extra day for that, we collected the car after 11h00, but as like alwyas , we filled in the forms as we got to the desk, They Refuse to refund the extra day, then they also might take chances like pretending you got a fine, for which we requested the proof, as they took that money as well from my Bank
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Edgar F
1 reviews | Active since Jan 2020
8 Apr 2026, 09:12
TATA AMACHANCE - Bad Company to deal with
Tata ama Chance , this company will rip you and pretend its legal way We Booked vehicle 11h00 but signed the document 10h40 and they booked an extra day for that, we collected the car after 11h00, but as like alwyas , we filled in the forms as we got to the desk, They Refuse to refund the extra day, then they also might take chances like pretending you got a fine, for which we requested the proof, as they took that money as well from my Bank
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Lucinda D
1 reviews | Active since Jan 2020
6 Mar 2026, 15:18
I have been using carflexi for a few years now
I have been using carflexi for a few years now. I have been very impressed with their prices and the quality of cars rented through various car rental companies. I will continue to use carflexi for the foreseeable future. Thank you.
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Lucinda D
1 reviews | Active since Jan 2020
6 Mar 2026, 15:18
I have been using carflexi for a few years now
I have been using carflexi for a few years now. I have been very impressed with their prices and the quality of cars rented through various car rental companies. I will continue to use carflexi for the foreseeable future. Thank you.
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Kevin S
1 reviews | Active since Jan 2020
20 Feb 2026, 10:21
Very happy customer of CarFlexi
I read with surprise the negative comments a lot of people left for this company. We used them twice on trips to Mauritius and we had absolutely no problems. We received confirmation via email for our booking, we received the agreed vehicle at the airport, and the service was excellent. Personally, based on our experience, I will use this company again.
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Kevin S
1 reviews | Active since Jan 2020
20 Feb 2026, 10:21
Very happy customer of CarFlexi
I read with surprise the negative comments a lot of people left for this company. We used them twice on trips to Mauritius and we had absolutely no problems. We received confirmation via email for our booking, we received the agreed vehicle at the airport, and the service was excellent. Personally, based on our experience, I will use this company again.
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Francois T
1 reviews | Active since Jan 2020
30 Jan 2026, 10:21
Carflexi - con artists
Extreme con artist whom takes your money without providing service. They connive with Europcar as the car rental company whom refused to change my insurance to premium but kept over R4000 being my deposit without providing any service. My advice is to keep away from Car Flexi being in cahoots with Europcar
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Francois T
1 reviews | Active since Jan 2020
30 Jan 2026, 10:21
Carflexi - con artists
Extreme con artist whom takes your money without providing service. They connive with Europcar as the car rental company whom refused to change my insurance to premium but kept over R4000 being my deposit without providing any service. My advice is to keep away from Car Flexi being in cahoots with Europcar
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Lawrence M
1 reviews | Active since Jan 2020
3 Jan 2026, 22:32
Horrible service
Horrible service Horrible service, T&Cs mention I will be subject to a credit check but it doesn't state that if you fail the check you don't receive the car you will not be refunded. I was at the branch on time will all the required documents and didn't get the car due to negative credit check and I am now being told I won't get my deposit back as I failed to read the terms. Please advise where in the terms does it say if you fail the credit check the is no refund? 😤😤😤😤
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Lawrence M
1 reviews | Active since Jan 2020
3 Jan 2026, 22:32
Horrible service
Horrible service Horrible service, T&Cs mention I will be subject to a credit check but it doesn't state that if you fail the check you don't receive the car you will not be refunded. I was at the branch on time will all the required documents and didn't get the car due to negative credit check and I am now being told I won't get my deposit back as I failed to read the terms. Please advise where in the terms does it say if you fail the credit check the is no refund? 😤😤😤😤
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Siyanda N
1 reviews | Active since Jan 2020
22 Dec 2025, 07:54
Car flexi is not a reliable agencie, just takes our money and they are nowhere to be found after.
I booked a car for rental last Friday and they did not disclose Al the requirements by the bluu car rental, then I went to bluu Car Rental on Saturday only to find out that they did not even set the booking with them, and I have sent them an email to refund my deposit and no response, they do not even have numbers to call on their website, but is misleading and so not reliable, I want my deposit money back
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Siyanda N
1 reviews | Active since Jan 2020
22 Dec 2025, 07:54
Car flexi is not a reliable agencie, just takes our money and they are nowhere to be found after.
I booked a car for rental last Friday and they did not disclose Al the requirements by the bluu car rental, then I went to bluu Car Rental on Saturday only to find out that they did not even set the booking with them, and I have sent them an email to refund my deposit and no response, they do not even have numbers to call on their website, but is misleading and so not reliable, I want my deposit money back
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