1 reviews | Active since Member
I had previously given them 5 starts on the sale of a vehicle. However, the service department is a horror movie.
We have various vehicles that get serviced there.
- Its really hard to get someone on a call or speak to someone regarding your vehicle. - Its even difficult to book a vehicle in. - They are overcharging on services. A service that takes 3 hours they bill 6 hours and say thats the tariff according to their system. If it had to take more hours youd definitely be billed more. - They hardly have stock of parts of even common vehicles like a Hyundai Staria. You have to wait weeks or months for a part under warranty. - They have gone from doing Merc, Jeep and Misibushi but now have Kia and Hyundai too with less staff. Penny pinching on service and parts stock.
We have 2 hyundai starias and both had the same issue they blamed the diesel quality and are making us pay!!!!! We filled diesel at only our Caltex and Engen fuel stations