Delay in returning our R100k deposit

If I could give them no stars I would.

I signed an OTP and transferred a R100 000 deposit into Cargo Motor’s account on the same day. We had to wait for the paperwork and car because it was over a weekend.

On Monday our car landed in the pit while doing the roadworthy test. The ar was damabged and we decided to cancel the deal.

5 Days later, after numerous calls as well as a visit to the branch, we are still waiting for our depositi to be returned.

After avoidance an numerous excuse upon excuse, we are sitting with one car after we sold our second car to settle a deposit.

When the sale was on the table the service was great, but waiting over 5 working days for a deposit to be refunded is just unacceptable.

Excuse after excuse we are still waiting for our deposit.

We are in the process of purchasing another car, but we are unable to because we need the deposit money.

I am not impressed with how much petrol is waited to share a car between my fiance and I to get to work.

I am not impressed at all with this service.