CC
Carl's Coffee
Unclaimed Business
CC
Carl's Coffee
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#14
in Restaurants & Food
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Courtney E
1 reviews | Active since Jan 2020
13 Apr 2022, 06:20
Service = Bad
We have been using Carls Coffee for quite some time and each time it is a mission to get invoices out of them. They are very quick to take a large order and the sale but when it comes to after sale service, their service is shocking.
Helpful (0)
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Courtney E
1 reviews | Active since Jan 2020
13 Apr 2022, 06:20
Service = Bad
We have been using Carls Coffee for quite some time and each time it is a mission to get invoices out of them. They are very quick to take a large order and the sale but when it comes to after sale service, their service is shocking.
0
Replies (0)SW
Shazz W
1 reviews | Active since Jan 2020
28 Nov 2020, 07:52
Carl's Coffee? No thank you.
On the 27th November, just after 3h15 PM, my Dad, Brother and Daughter visited Carl's Coffee for a cup of coffee / hot chocolate etc. The door was open, customers were enjoying their coffee, and then my Dad rang the bell for service. The staff refused to stop chatting, and serve them. They saw my family (we are not white) and decided to not even acknowledge our presence. I find this behavior to be appalling. If you want to have coffee with extra racism, choose Carl's. I left a review on their Facebook page for the Owner to respond to, and have not received a word. How is this allowed. I had to explain to my 10 year old what happened, and could not even begin to. Growing up in Centurion, going to an Afrikaans duel medium high school, I never experienced being blatantly ignored, while white customers had their orders. If anyone could get a response to this, and an apology it would be greatly appreciated. This is South Africa, not the pre-apartheid South Africa, the beautiful rainbow nation which Madiba and others fought for.
Helpful (0)
|Replies (0)SW
Shazz W
1 reviews | Active since Jan 2020
28 Nov 2020, 07:52
Carl's Coffee? No thank you.
On the 27th November, just after 3h15 PM, my Dad, Brother and Daughter visited Carl's Coffee for a cup of coffee / hot chocolate etc. The door was open, customers were enjoying their coffee, and then my Dad rang the bell for service. The staff refused to stop chatting, and serve them. They saw my family (we are not white) and decided to not even acknowledge our presence. I find this behavior to be appalling. If you want to have coffee with extra racism, choose Carl's. I left a review on their Facebook page for the Owner to respond to, and have not received a word. How is this allowed. I had to explain to my 10 year old what happened, and could not even begin to. Growing up in Centurion, going to an Afrikaans duel medium high school, I never experienced being blatantly ignored, while white customers had their orders. If anyone could get a response to this, and an apology it would be greatly appreciated. This is South Africa, not the pre-apartheid South Africa, the beautiful rainbow nation which Madiba and others fought for.
0
Replies (0)