Car Sales people living upto their reputation

On the 9th Feb 2022 I was put into contact with a sales lady in the Vereeniging branch. I decided to buy a new P-Series 4wd LT 2022 model (which had to be imported from China) and delivery to myself was due by 29 March 2022. However, on the 7th March, I was contacted by Carsdirect informing me that there was problems with the imports and they would only be able to provide me with the new P-Series in approx. 6 months. As my current car was in the process of being sold, this was not acceptable and Carsdirect offered me a 2021 model with 15 000 km on the clock. When the car was delivered on 15th March 2022 (15,706km on clock), there were 2 major dents on the wheel arches in the 'bakkie' and there was no Nudgebar which I paid for (extra). On the 11 April 2022, Carsdirect collected the vehicle and returned it onthe 12 April 2022 having repaired the 2 wheel arches. The Nudgebar is still outstanding. The service from the beginning (when applying for the NEW P-Series (finance had been approved) and did not materialize as well as the delivery of the SECONDHAND P-Series with dents and scratches has not been a good experience in my life when it should have been.