GC
Gavin C
Active since May 2022
6
Reviews
0
Industries
Reviews
6 reviews10 months ago
Poor GWM sales and service
Sent my GWM P300 for its 10 000km service. Booked it in a month in advance with instructions to fit a tow-bar (which was supposed to be included in the purchase agreement). After N1 city branch requesting ME to organise the parts to be transported from GWM Bruma to GWM N1 Ciy, Cape Town. The Tow-Bar was not fitted!
0 replies
39 months ago
City Power poor backup support
- had a prepaid electrical meter installed in November 2022 an I am able to get recharge tokens online but when I went to see the council as they were still b8lling us as per normal, i was informed that I was to buy a physical token from a Pick and Pay outlet or other outlet and to bring the token to them as proof that the meter is online. I have been to Pick and Pay several times but they are unable to connect to my meter. - I am still able to purchase tokens online but I seem to struggle to upload them. - I have been trying all morning to contact them for assistance on their cell. Line 086 056 2874 as well as their landline (011) 801 0700 and (011) 490 7484 and they just don't answer
0 replies
40 months ago
City of Johannesburg Municipality confusion
Other 18/10/2022, my wife applied at the Roodepoort Civic centre for an electric prepaid meter. On the 07/11/2022 the prepaid meter was approved and my wife made the payment at the Roodepoort Civic centre offices. However, our November account reflects the charges for the Prepaid meter - Refered to as Down payment Request but there is no reflection of the payment made.in either the November or December statements. We have being making payments into the new meter by means of online banking. As according to our latest December invoice, we are still being charged for our electricity. Previous attempts made to enquire about this was delayed due to no power at the Roodepoort Civic centre. I managed to enquire about the situation today (09/01/2023) and informing them of the double charging for the Prepaid meter as well as their erroneous billing. I was then informed that I had to go and purchase prepaid voucher (and provide them with a physical slip) from a Pick 'n Pay (or any other outlet) to prove that the Prepaid meter had indeed been installed then they could proceed with the required changes. Relieved that this ordeal was finally in sight, I hurried to the closest Pick 'n Pay only to be informed that the meter number did not exist. This is difficult to understand as online purchases of vouchers could and have been made (see below). My question is that why after supplying all of this evidence, they require a physical slip from a Pick 'n Pay (or similar outlet) before they make the required changes and to refund me for the duplication charge
0 replies
46 months ago
Johannesburg City Council’s expensive Service Delivery
We received an extremely high water and lights bill in April and May (water readings being double) and upon investigation we found that our water meter was running continuously although the water was switched off. We hired a Leak Detection company to trace a possible leak. The company uses gas which is pumped into the pipe system and if there is a leakage, the technicians can locate the point of escape. However, no leaks were detected as the system was holding a pressure of 3 bar and observed that the meter could be faulty as it had been running continuously. This was all noted on a report which was submitted to customer@jwater.co.za on the 08/06/2022 requesting them to investigate and replace the meter if required. As we had not received a response, we followed up with a further email on the 22/06/2022. We are yet to receive a response from the council and this is becoming very expensive for us as we have no other way to resolve this mater. Hellopeter’s help in this regard would be appreciated.
0 replies
48 months ago
Car Sales people living upto their reputation
On the 9th Feb 2022 I was put into contact with a sales lady in the Vereeniging branch. I decided to buy a new P-Series 4wd LT 2022 model (which had to be imported from China) and delivery to myself was due by 29 March 2022. However, on the 7th March, I was contacted by Carsdirect informing me that there was problems with the imports and they would only be able to provide me with the new P-Series in approx. 6 months. As my current car was in the process of being sold, this was not acceptable and Carsdirect offered me a 2021 model with 15 000 km on the clock. When the car was delivered on 15th March 2022 (15,706km on clock), there were 2 major dents on the wheel arches in the 'bakkie' and there was no Nudgebar which I paid for (extra). On the 11 April 2022, Carsdirect collected the vehicle and returned it onthe 12 April 2022 having repaired the 2 wheel arches. The Nudgebar is still outstanding. The service from the beginning (when applying for the NEW P-Series (finance had been approved) and did not materialize as well as the delivery of the SECONDHAND P-Series with dents and scratches has not been a good experience in my life when it should have been.
0 replies
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5 Star
0 (0%)
4 Star
1 (16.666666666666668%)
3 Star
1 (16.666666666666668%)
2 Star
1 (16.666666666666668%)
1 Star
3 (50%)