Unprofessional Service and Unfulfilled Promises at Cartease Autobreakers

I recently sold my car to Cartease Autobreakers, and the experience has been extremely frustrating. After the car was collected and the paperwork was completed, I was informed that payment would be released within 24 hours once the documents were sent to the head office. It has now been over a week, and the payment has still not been processed.

Mr. Lee Frank, who is responsible for handling payments, has been completely unresponsive. Despite my numerous attempts to reach him, I am always told that he is unavailable. I have left multiple messages, but he has not returned any of my calls. This kind of unprofessionalism is unacceptable.

I would strongly advise others to reconsider doing business with Cartease Autobreakers. Their poor communication and failure to fulfill their promises are major concerns. I hope this review will encourage them to address these issues and improve their customer service.