Active since Jul 2020
I am writing to express my deep dissatisfaction with the Body Corporate's ongoing failure to address critical maintenance and security issues within our complex. Despite multiple emails, including one sent on [insert date], I have yet to receive any response or action regarding these matters. One of my initial concerns relates to the tree outside my yard, which remains unaddressed, while neighboring trees have been attended to. Furthermore, I have requested assistance with my shade port, but no action has been taken, nor have I received any communication regarding this. However, of far greater concern is the entrance gate, which has remained in a state of disrepair for an extended period. This lapse in security has resulted in several thefts, including the recent theft of clothing from washing areas and the wheel caps from my vehicle. Given that these incidents occurred due to inadequate security, I believe it is entirely reasonable to expect the Body Corporate to cover the cost of the ****** items, particularly the wheel caps. In addition to the security concerns, I have observed vagrants gaining access to the premises during the day, further exacerbating the safety risk for residents. It is imperative that immediate steps be taken to prevent unauthorized access. I strongly recommend the placement of an onsite security guard until such time as the gate is fully repaired. It is unacceptable that, despite these serious concerns and the significant levies we continue to pay, there has been no communication or indication of a plan to resolve these issues. I respectfully request an urgent response and a clear timeline for the necessary repairs and security measures.
I recently sold my car to Cartease Autobreakers, and the experience has been extremely frustrating. After the car was collected and the paperwork was completed, I was informed that payment would be released within 24 hours once the documents were sent to the head office. It has now been over a week, and the payment has still not been processed. Mr. Lee Frank, who is responsible for handling payments, has been completely unresponsive. Despite my numerous attempts to reach him, I am always told that he is unavailable. I have left multiple messages, but he has not returned any of my calls. This kind of unprofessionalism is unacceptable. I would strongly advise others to reconsider doing business with Cartease Autobreakers. Their poor communication and failure to fulfill their promises are major concerns. I hope this review will encourage them to address these issues and improve their customer service.
I recently repurchased my vehicle from Auction Nation. The consultant informed me that I needed to collect the vehicle within three days. I arrived on the third day after making the necessary payment, only to find that the logbook was not available. It is perplexing that the team did not ensure all necessary documents were in order before requesting the client's presence for collection. Additionally, it appears that no email was sent to the head office to notify them to dispatch the logbook. This oversight raises concerns about the efficiency and professionalism of your operations. Given the inconvenience caused, I request that Auction Nation courier the logbook and any other necessary documents to me promptly. I will be sending someone else to collect the vehicle, so it is imperative that the documents are delivered beforehand.
Malcolm Hamilton from WeBuyCars George provided excellent service throughout my purchase.
I had purchased a spin mop from Makro via their website in the first week of May. Two weeks later I contacted them to find out when I can expect delivery, only to find out that the supplier doesn't have stock and they don't know when stock will be received. Immediately I advised the agent to please cancel the order and refund my money as I cannot wait for this item. Refund was approved by the store AFTER TWO WEEKS but the financial department hasn't processed the funds UP UNTIL THIS DAY. I did contact the call center and I was told they will escalate the issue, its been 2 months and I am still waiting for this refund. I cannot begin to imagine how busy Makro financial team is for them to take 2 months to process the refund. Like seriously? Its a click of a button and it cannot be done.
At the beginning of May I had purchased a bedding set and had paid for it via Ozow on the Homechoice website. I waited few days before contacting to find out about my order. I was told by Homechoice that they hadnt received the funds. I contacted my bank for a proof of purchase and I contacted Ozow to find out where the money is. Ozow confirmed that the money had been sent to Homechoice and I was given proof of the transaction. I sent all the information to Homechoice and I am still fighting this battle with them. They continue saying to me that they are investigating but no feedback is being provided. It is rather disappointing to receive this kind of dishonesty from such a reputable company.
I had placed an online order with KFC via the mobile app in May. My order wasn't processed but the money was deducted. I contacted KFC several times via Facebook and Email, they had offered me a voucher which I tried using and it was not valid. I then contacted KFC again to notify them and asked them to rather refund my money. I kept being told the refund will be done. It's now 2 months and I still haven't received my funds. How many months does a refund take to proceed? This is an absolute inconvenience!!!
Pathetic Service from the Area Manager Kzn {Tashan Subramoney} and Cell C Store Manager {Pinetown} - Shonika. No sense of communication or work ethics. My Huawei P40 Lite required a screen replacement which was supposed to be within the cover period...Shonika being the store manager was supposed to follow this query as it was due to her staff negligence, nevertheless it was pushed over to Tashan...He booked the phone in after many reminders and did not follow query to the end. I am currently sitting without a phone and both, Shonika and Tashan ignores calls and emails.
I have purchased an Huawei P40 Lite a month ago. My screen had cracked and as per terms this phone has a 100 day screen cover, provided that it is registered for this within 14 days after purchase. This information was not brought to my attention by the consultant, Nomusa Thusini from Cell C Pinetown (Pinecrest Mall) and of course I had found out about this service offered after the 14 day period. Nevertheless the manager of Cell C Pinetown had passed the buck to the Huawei Area Manager (Tashen) to deal with her staffs negligence. He has now left me indefinitely to await for a response. This phone cannot be used with a cracked screen so I request for cell c higher management to contact me. It's either they stop the debit order until Huawei replaces the screen or the Manger and Staff from Pinetown pays for their negligence!!!
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