Poor communication and lack of customer retention

Steady decline of service levels and focus on customer retention. Bought in 2019 and 2023 new cars. Started engaging again with the Carrfer team on a car advertised which was then said to be discontinued. I check daily. It's still advertised at the wrong price. Communication sucks. The Chery dealer side in particular, linked to Chery Bronkhorsprut led by Wilhem... Terrible customer service and client rention plan. Moving away from them.