Cas Tiles/ Casabella Lifestyle
TrustIndex
0
Ranking
#5
in Home Services
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I will never forget that day when i visited this store in Springfield opposite SPCA,damn the service was very poor i went for quotation as i had R8500!as my budget then as i went out there was a big fat man(Afrikaana/mensekind) driving a nissan np200 security stopped me pointed me with a gun or else he will shoot he "said stop or I'll shoot" then everyone was shocked. Then i showed him my moola/money i had to buy tiles then asked me why,you left the store i said,i was going to another store called "Pulse" which was down the road to compare prices on they're porcelain range also better service than them..i don't want anyone to go through what i did with that store with poor service and ******
1 reviews | Active since Jan 2020
I will never forget that day when i visited this store in Springfield opposite SPCA,damn the service was very poor i went for quotation as i had R8500!as my budget then as i went out there was a big fat man(Afrikaana/mensekind) driving a nissan np200 security stopped me pointed me with a gun or else he will shoot he "said stop or I'll shoot" then everyone was shocked. Then i showed him my moola/money i had to buy tiles then asked me why,you left the store i said,i was going to another store called "Pulse" which was down the road to compare prices on they're porcelain range also better service than them..i don't want anyone to go through what i did with that store with poor service and ******
1 reviews | Active since Jan 2020
I went again in this store the previously week got scared because of the poor service and also by a security which on May this year I came in for a quote then went out to check in the pulse store which was closer but,I was stopped on the road and searched as if I'm a thief they found money which was cash and quotation of their store this was a "deformation of character" reported to police station even went back to the store and still the white big guy whom was very rude towards who was driving a np200 bakkie stopped like I was nothing after I walked in ask for a manager but,no one helped me
1 reviews | Active since Jan 2020
I went again in this store the previously week got scared because of the poor service and also by a security which on May this year I came in for a quote then went out to check in the pulse store which was closer but,I was stopped on the road and searched as if I'm a thief they found money which was cash and quotation of their store this was a "deformation of character" reported to police station even went back to the store and still the white big guy whom was very rude towards who was driving a np200 bakkie stopped like I was nothing after I walked in ask for a manager but,no one helped me
1 reviews | Active since Jan 2020
The dispatch for the store is pathetic, not one staff member was wearing a mask, some smoking in customers faces or adhering to basic covid guidelines. Beyond the dirty and dusty collection, truck blocks the dispatch and numerous frustrated clients. Everything to get the sale in but the service thereafter is a joke.
1 reviews | Active since Jan 2020
The dispatch for the store is pathetic, not one staff member was wearing a mask, some smoking in customers faces or adhering to basic covid guidelines. Beyond the dirty and dusty collection, truck blocks the dispatch and numerous frustrated clients. Everything to get the sale in but the service thereafter is a joke.
1 reviews | Active since Jan 2020
<p>we purchased a stone bath from CAS TILES (R11500 on special at the East Coast Radio garden show) on the 5th day the bath started to show airline crack, we called Cas Tiles thats when our misery started firstly they refused to exchange it saying they will repair it and yes repair a stone bath!!!we did not accept this.</p> <p>they also demanding that we pay them R1660 for taps that we apparently under paid for as there was a mistake on the price.</p> <p>Cas Tiles did come over to pick up the bath the first time but could not as the 4 guys could not pick it up.</p> <p>Cas tiles came over the second time to pick up the bath and all hell broker loose when their employees with Cas Tile label on their T-shirts started to swear at my husband and son (the guy was putting his hand through the chicken mesh which had our pitbul in it, showing funny faces to the dog, my husband asked him to step away from the dog, who by this time was gone wild)all were very drunk or high on something with ruthless behaviour even swearing at us to come back and **** us ...eventually throwing rocks that was outside my property...</p> <p>now the latest Yunus Ally the director wants to send his employees and his two security onto my property to pick the bath, yes his security onto my private property...not even the SAPS .</p> <p>do not buy from them ...i assure you once they get the business they dont know you, we waited 3 weeks for stone sinks to be delivered after calling them many times with them not making a single call.</p>
1 reviews | Active since Jan 2020
<p>we purchased a stone bath from CAS TILES (R11500 on special at the East Coast Radio garden show) on the 5th day the bath started to show airline crack, we called Cas Tiles thats when our misery started firstly they refused to exchange it saying they will repair it and yes repair a stone bath!!!we did not accept this.</p> <p>they also demanding that we pay them R1660 for taps that we apparently under paid for as there was a mistake on the price.</p> <p>Cas Tiles did come over to pick up the bath the first time but could not as the 4 guys could not pick it up.</p> <p>Cas tiles came over the second time to pick up the bath and all hell broker loose when their employees with Cas Tile label on their T-shirts started to swear at my husband and son (the guy was putting his hand through the chicken mesh which had our pitbul in it, showing funny faces to the dog, my husband asked him to step away from the dog, who by this time was gone wild)all were very drunk or high on something with ruthless behaviour even swearing at us to come back and **** us ...eventually throwing rocks that was outside my property...</p> <p>now the latest Yunus Ally the director wants to send his employees and his two security onto my property to pick the bath, yes his security onto my private property...not even the SAPS .</p> <p>do not buy from them ...i assure you once they get the business they dont know you, we waited 3 weeks for stone sinks to be delivered after calling them many times with them not making a single call.</p>
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