Poor service

3 weeks ago, my partner and I went to Casa Bella Mall of Africa.

Had to wait a good 30mins before being assisted, the food took it's time to arrive and then the waiter decides to charge the meals separately yet we ordered the 2 course meal.

We then decided to give them a try once again last week Friday after the poor service we had received prior which turned out to be an even bigger mistake.

The waiter charged our meals separately instead of the 2 course meal price. When we corrected him and reminded him what the 2 course meal costs, he went to another waiter who then came to our table and stated they can't correct the bill which I found absurd.

He then went on and said we must pay the amount stated which I refused as that amount is not the price of the meals we ordered. When I asked to speak to the manager, they ignored my request and advised me I can pay the actual cost of the meals and then requested a tip on top of it.

I honestly am disappointed in the mediocre service I've received on both occassions.

Casa Bella Mall of Africa can definitely miss my patronage