TrustIndex
0
Ranking
#53
in Retail
NPS Score
-100
Recommended: Unlikely
Jun '25 - May '26
Casa Mia Biscuits has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Casa Mia Biscuits across 6 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I found hair in my lemon cream biscuits,and now my stomach feels funny
1 reviews | Active since Jan 2020
I found hair in my lemon cream biscuits,and now my stomach feels funny
1 reviews | Active since Jan 2020
This is something I wish Casa Mia would do something about. My girlfriend and I always wondered who the people are that makes the biscuits we like so much Supa G biscuits but little did we know that I would end up in a hospital for food poisening just after enjoying my then favourite biscuits made by Casa Mia. Something we buy for about R1 or so depending on the house shop I suppose eventually cost me +/- R490 for doctors consultation and meds and I don't even think it's worth mention airtime and petrol to the damn hospital. Casa Mia, will probably end up getting away with ****** next if nothing is done to a case like mine hey. How lucky u guys are
1 reviews | Active since Jan 2020
This is something I wish Casa Mia would do something about. My girlfriend and I always wondered who the people are that makes the biscuits we like so much Supa G biscuits but little did we know that I would end up in a hospital for food poisening just after enjoying my then favourite biscuits made by Casa Mia. Something we buy for about R1 or so depending on the house shop I suppose eventually cost me +/- R490 for doctors consultation and meds and I don't even think it's worth mention airtime and petrol to the damn hospital. Casa Mia, will probably end up getting away with ****** next if nothing is done to a case like mine hey. How lucky u guys are
1 reviews | Active since Jan 2020
Had an unacceptable experience with Eldo's potato chips. 90% crushed and obviously couldn't offer that to my guests. Emailed them, not expecting anything but an apology with an explanation. The response was the storage of product at store could be the course of it(why would all the chips have the same problem, a few whole chips and the rest crushed). A rep would be sent to attend to it, 2 months later, still waiting. Awful customer service, product could be a winner.
1 reviews | Active since Jan 2020
Had an unacceptable experience with Eldo's potato chips. 90% crushed and obviously couldn't offer that to my guests. Emailed them, not expecting anything but an apology with an explanation. The response was the storage of product at store could be the course of it(why would all the chips have the same problem, a few whole chips and the rest crushed). A rep would be sent to attend to it, 2 months later, still waiting. Awful customer service, product could be a winner.
1 reviews | Active since Jan 2020
Sent a mail to Melissa at Casa Mia with products that its old and she asked for pictures - i sent and i was told about product retention well if i was working there i would have seen that the stock retention takes place
1 reviews | Active since Jan 2020
Sent a mail to Melissa at Casa Mia with products that its old and she asked for pictures - i sent and i was told about product retention well if i was working there i would have seen that the stock retention takes place
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