CR
Casa Rose
Unclaimed Business
CR
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceKR
Kelly R
1 reviews | Active since Jan 2020
15 Feb 2018, 11:01
Poor Service
My boyfriend who resides in JHb ordered and paid for a Valentines gift to be delivered as a surprise to my work on Wednesday the 14th of February 2018 in Port Elizabeth. That evening after a phone call from him inquiring if I had enjoyed the surprise delivery at work from him, we came to realize that the item had never been delivered. I rode back to work that night to inquire at reception if anything had been delivered for me without my knowledge or if it had been taken home by the incorrect person. He contacted the company the next day and was given excuses as to why the item could not be delivered. I am utterly appalled by the service offered as Valentines day is peak business for Florists. The fact that no notification or phone call about was given regarding the delivery problem. No apology was given by the company.
Helpful (0)
|Replies (0)KR
Kelly R
1 reviews | Active since Jan 2020
15 Feb 2018, 11:01
Poor Service
My boyfriend who resides in JHb ordered and paid for a Valentines gift to be delivered as a surprise to my work on Wednesday the 14th of February 2018 in Port Elizabeth. That evening after a phone call from him inquiring if I had enjoyed the surprise delivery at work from him, we came to realize that the item had never been delivered. I rode back to work that night to inquire at reception if anything had been delivered for me without my knowledge or if it had been taken home by the incorrect person. He contacted the company the next day and was given excuses as to why the item could not be delivered. I am utterly appalled by the service offered as Valentines day is peak business for Florists. The fact that no notification or phone call about was given regarding the delivery problem. No apology was given by the company.
0
Replies (0)MH
Mark H
1 reviews | Active since Jan 2020
27 Feb 2016, 12:53
Under-delivery
On Friday 26th February I ordered a vase of 24 roses with some greenery for delivery and was charged R540 plus R60 for delivery.<br> <br> 23 roses were delivered.<br> <br> While it is admittedly only one rose missing, you would expect that at extortionate rates of R20 per rose, that some double-checking on the number of roses would be done to ensure accuracy.<br> <br> Effectively I have been ripped off by R20 on what is otherwise a good product.
Helpful (0)
|Replies (0)MH
Mark H
1 reviews | Active since Jan 2020
27 Feb 2016, 12:53
Under-delivery
On Friday 26th February I ordered a vase of 24 roses with some greenery for delivery and was charged R540 plus R60 for delivery.<br> <br> 23 roses were delivered.<br> <br> While it is admittedly only one rose missing, you would expect that at extortionate rates of R20 per rose, that some double-checking on the number of roses would be done to ensure accuracy.<br> <br> Effectively I have been ripped off by R20 on what is otherwise a good product.
0
Replies (0)