Pathetic service

I would like to lodge a formal complaint regarding my recent experience at your Randburg branch. While browsing in the store, I noticed a laptop displayed on the shelf with a price tag of R3,999. When we asked a staff member for assistance to purchase the item, we were informed that the price was actually R5,700. However, when the laptop was turned around, there was another sticker on the device showing a price of R4,999. This meant the same laptop had three different prices displayed, which is extremely confusing and misleading for customers. We asked to speak to the manager to resolve the issue. Unfortunately, the manager was dismissive and said he could not assist us. He mentioned he would check with his manager, but he left us unattended and never returned. To make matters worse, the store was closed while we were still waiting for assistance. This entire experience was very disappointing and unprofessional. In addition, the staff on duty were generally unhelpful and unwilling to assist properly. As a customer, I expected better service and transparency regarding pricing. I would appreciate an explanation regarding the pricing discrepancy and how this matter will be addressed to prevent similar situations in the future. I look forward to your response.