Bad Service

Item: Cashbuild
Rating: 1
Author: thokozile M

I would like to express my dissatisfaction with the cashbuild in Rondebult. 2 and a half weeks ago I went there to get credit for plumbing material. They sent me to Capitec to apply, everything went well at Capitec non-issues. CASHBUILD DELAYED EVERYTHING ON THEIR SIDE AND THERE WAS CASH TO BE TRANSFERRED TO ME FOR LABOUR, ITS BEEN A NIGHTMARE A WHOLE WEEK THEY HAVE BEEN GIVING ME ISSUES.

Helpful (0)

Replies (3)

Cashbuild's replyOfficial

27 May 2026, 06:01

Good day Thokozile

Thank you for bringing this to our attention. Please accept our apologies for the inconvenience this has caused you.

Our Divisional Manager will be in contact with you shortly to resolve the matter.

Kind regards

Vanessa Pretorius
PA to Chief Operating Officer.

Best regards,

Cashbuild's reply27 May 2026, 06:01

Official

Best regards,

thokozile M's updateReviewer Update

27 May 2026, 14:46

Good day Vanessa

Please note that the complaint is for Cashbuild Dawn park, I would appreciate if this matter can be sorted out urgently.

075 109 0521

Regards

thokozile M's update27 May 2026, 14:46

Reviewer Update

Good day Vanessa

Please note that the complaint is for Cashbuild Dawn park, I would appreciate if this matter can be sorted out urgently.

075 109 0521

Regards

Cashbuild's replyOfficial

28 May 2026, 06:10

Good morning

Thank you, I will direct the complaint to the correct people who will be in contact with you shortly.

Kind regards

Vanessa Pretorius
PA to Chief Operating Officer.

Best regards,

Cashbuild's reply28 May 2026, 06:10

Official

Good morning

Thank you, I will direct the complaint to the correct people who will be in contact with you shortly.

Kind regards

Vanessa Pretorius
PA to Chief Operating Officer.

Best regards,

Cashbuild

Bad Service

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